Support » Plugin: PDF Forms Filler for CF7 » Filled PDF fields must be clicked in to see content

  • Resolved Adam Blodgett

    (@epymetheus)


    Hi Folks,

    Great plugin and documentation. I’ve set up my PDF, mapped my fields successfully, including my radio buttons.

    My issue is that once the plugin is delivered all of the data is in the fields, but the user can’t see the data unless the field is clicked into, which defeats the purpose of the plugin in the first place.

    I can’t find any documentation on revealing this. Can you please help?

    Thanks!
    Adam

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author maximum.software

    (@maximumsoftware)

    Hi,

    I am assuming the user can’t see the data in their PDF viewer. What PDF viewer are they using, by the way?

    This is a known issue with some PDF viewers and appearance value, as well as some PDF editors creating problematic PDF files, and fonts. I am working on a resolution to this issue and many other related problems, however, it requires switching out the software stack I am using (not a simple task). I am hoping I would be able to release something this fall.

    Try to use a few different PDF files to see if the issue has to do with that particular file. If not, the issue might be viewer limitations.

    Let me know if this helps.

    Thread Starter Adam Blodgett

    (@epymetheus)

    Hey,

    Thanks for the update. I’m using Acrobat pro, but I’ll test on reader.

    And I hear you on the stack switch. Starting from scratch is a lot of work.

    Thanks!
    Adam

    Plugin Author maximum.software

    (@maximumsoftware)

    Would you be able to send me your PDF to admin at maximum dot software? I would like to check it out to see what the problem is exactly.

Viewing 3 replies - 1 through 3 (of 3 total)
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