Title: “files up” doesnt work
Last modified: November 7, 2016

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# “files up” doesnt work

 *  [ljmcsherry](https://wordpress.org/support/users/ljmcsherry/)
 * (@ljmcsherry)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/files-up-doesnt-work/)
 * Hi thomstark,
 * I am having difficulty adding files to my sub directory.
 * So I have created some sub-directories that i wish to upload a bunch of .PDF 
   articles for search and download.
    The file sizes are between 2.1MB and 0.6MB–
   so i don’t believe it is file size
 * And it worked previously for .DOCX file types.
 * I add files from the frontend, it appears as if the file loads (it gives a tick
   to indicate uploaded).
    But then I cannot find any of them in the directory 🙁
 * Thank you in advance,
    Linda Australia

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/files-up-doesnt-work/#post-8404155)
 * Does it still work for docx files?
 * Are you a Linux, Windows or xampp server?
 * What do your fileaway and fileup shortcodes look like?
 *  Thread Starter [ljmcsherry](https://wordpress.org/support/users/ljmcsherry/)
 * (@ljmcsherry)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/files-up-doesnt-work/#post-8408469)
 * Thanks for getting back to me.
 * It does still work for DOCX files
 * Windows.
 * shortcode to fileup:
    [fileup base=”1″ sub=”AICWA” makedir=”true” name=”aicwa”]
 * I am using the wordpress theme “WOFFICE” which has a file away ‘content management’
   option, so I don’t actually have a shortcode for the directory. Maybe this is
   a problem?
 * Thank you,
    Linda
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/files-up-doesnt-work/#post-8408544)
 * If it’s a windows server, you’re going to have issues with [fileup] unless you
   make some changes to your sourcecode. I say on the FAQ and the Plugin Requirements
   that File Up isn’t fully compatible with Windows servers.
 * See this thread for the adjustments: [https://wordpress.org/support/topic/upload-problems-14/](https://wordpress.org/support/topic/upload-problems-14/)
 *  Thread Starter [ljmcsherry](https://wordpress.org/support/users/ljmcsherry/)
 * (@ljmcsherry)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/files-up-doesnt-work/#post-8487950)
 * Thanks Thomstark. It was the fact I had [brackets] in my file name… oops!
 * However now when I create a .csv file for use of youtube videos uploaded to flightbox,
   the .csv file is uploaded to the directory and can only be downloaded, rather
   than having the videos listed in the sub-directory like your tutorial shows.
 * Would this be because of the Windows server issue?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘“files up” doesnt work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/file-away_e3e2e1.svg)
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 * [Support Threads](https://wordpress.org/support/plugin/file-away/)
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## Tags

 * [flightbox](https://wordpress.org/support/topic-tag/flightbox/)
 * [Youtube](https://wordpress.org/support/topic-tag/youtube/)

 * 4 replies
 * 2 participants
 * Last reply from: [ljmcsherry](https://wordpress.org/support/users/ljmcsherry/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/files-up-doesnt-work/#post-8487950)
 * Status: not resolved