Title: Files only
Last modified: May 25, 2018

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# Files only

 *  Resolved [bibliata](https://wordpress.org/support/users/bibliata/)
 * (@bibliata)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/files-only/)
 * In our test run, only files were downloaded
    Comments and articles were not included
   in the data export What did we miss in the installation?
 * //THANKS

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Jb Audras](https://wordpress.org/support/users/audrasjb/)
 * (@audrasjb)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/files-only/#post-10323931)
 * Hi,
 * Thanks for using this little plugin and thank you for this support ticket!
 * The downloadable items are handled by WordPress Core, not by this plugin. This
   is Core territory so I think you should ask in WordPress Support Forum [https://wordpress.org/support/forum/requests-and-feedback/](https://wordpress.org/support/forum/requests-and-feedback/)
   or in WordPress Core Trac Ticket Tools [https://core.trac.wordpress.org](https://core.trac.wordpress.org)
   to get a way to customize these default settings.
 * Otherwise, wait for someone (maybe me, or maybe not, depending on my free-time)
   to build a plugin to customize GDPR tools exported data. And I guess this is 
   plugin territory so a plugin would be welcome to handle this feature request 
   🙂
 * Note: I closing this ticket as resolved since it’s not in the scope of this plugin,
   but feel free to ask for any further information you’ll need!
 * Cheers,
    Jb
 *  Thread Starter [bibliata](https://wordpress.org/support/users/bibliata/)
 * (@bibliata)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/files-only/#post-10323977)
 * Thanks the plugin – works great but ONLY downloads files associated with the 
   requesting email.
 * By default, profile information and comments are not downloadable items and WP
   does not treat them as files. They are records in the database that have to be
   requested by the plugin. For GDPR compliance, account/profile information and
   comments must be included in the data download requested by the user. Thanks 
   again!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Files only’ is closed to new replies.

 * ![](https://ps.w.org/gdpr-data-request-form/assets/icon-256x256.png?rev=2150782)
 * [GDPR Data Request Form](https://wordpress.org/plugins/gdpr-data-request-form/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gdpr-data-request-form/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gdpr-data-request-form/)
 * [Active Topics](https://wordpress.org/support/plugin/gdpr-data-request-form/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gdpr-data-request-form/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gdpr-data-request-form/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [bibliata](https://wordpress.org/support/users/bibliata/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/files-only/#post-10323977)
 * Status: resolved