Files not saving in the archive

  • Resolved dependencyinjection

    (@dependencyinjection)


    1 year, 11 months ago

    Hi and thanks for a such amazing plugin!
    Use it couple years already, and everything was great, but last few weeks I often not able to make the copy:
    There’re no file filters, and before saving it shows the correct size like ‘Files 303.48MB uncompressed’. Building Package completes without any errors, but after that is shows the target _archive.zip size as low as 5.5MB, and when I check there’re no wp-* folders and files inside, so only the database.
    Sometimes it works well, but I couldn’t get the conditions why it works so.

    Any ideas how to solve it?

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  • Cory Lamle

    (@corylamleorg)

    1 year, 11 months ago

    Hey @dependencyinjection

    Thanks for the feedback! Did you happen to select the database-only option when building the package? If not then you may need to check the Duplicator build log file to see if there are any errors or notices about file read issues.

    If you would like to submit a support ticket for this issue we can have a closer look at your setup and log file. Please provide a link to this forum thread when submitting the ticket.

    Hope this helps~

Viewing 1 replies (of 1 total)
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