Title: Files cookies
Last modified: June 6, 2026

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# Files cookies

 *  [itsmeb1](https://wordpress.org/support/users/itsmeb1/)
 * (@itsmeb1)
 * [2 days ago](https://wordpress.org/support/topic/files-cookies/)
 * Good afternoon.  Tell me what needs to be done with cookies.  Site doesn’t work
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffiles-cookies%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [1 day, 22 hours ago](https://wordpress.org/support/topic/files-cookies/#post-18930568)
 * This appears to be an error caused by your hosting provider. It seems you’re 
   using a free hosting service, and several users are currently reporting this 
   issue. See: [https://forum.infinityfree.com/t/cookies-not-enabled-message-has-just-appeared-blocking-access-to-my-website/118961](https://forum.infinityfree.com/t/cookies-not-enabled-message-has-just-appeared-blocking-access-to-my-website/118961)–
   WordPress can’t help with this; it needs to be resolved by your hosting provider.
   Contact their support team for clarification.
 *  Thread Starter [itsmeb1](https://wordpress.org/support/users/itsmeb1/)
 * (@itsmeb1)
 * [1 day, 22 hours ago](https://wordpress.org/support/topic/files-cookies/#post-18930583)
 * Ok. Thank you. My hosting provider is profreehost.com. But the problem that the
   hosting doesn’t have any contact with administrator
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [1 day, 22 hours ago](https://wordpress.org/support/topic/files-cookies/#post-18930589)
 * I see a “Support” section there that appears to be a forum. I think that’s where
   you should post: [https://forum.profreehost.com/user-guide](https://forum.profreehost.com/user-guide)
 * Or you could just wait for the problem to resolve itself. It’s hard to say if
   that will happen or how long it might take.
 * Alternatively, your only other option is to move your project to a different 
   hosting provider. To do this, you first need to find another hosting provider
   and then migrate the project. How to do this is described here, for example: 
   [https://developer.wordpress.org/advanced-administration/upgrade/migrating/#moving-to-a-new-server](https://developer.wordpress.org/advanced-administration/upgrade/migrating/#moving-to-a-new-server)
 * Just a reminder: the message displayed does not come from WordPress. It comes
   from your hosting provider’s system. It cannot be influenced or changed by WordPress.
 *  Thread Starter [itsmeb1](https://wordpress.org/support/users/itsmeb1/)
 * (@itsmeb1)
 * [1 day, 22 hours ago](https://wordpress.org/support/topic/files-cookies/#post-18930599)
 * Ok. Thank you. Now I see that my hosting have an application

Viewing 4 replies - 1 through 4 (of 4 total)

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to reply to this topic.

## Tags

 * [cookies](https://wordpress.org/support/topic-tag/cookies/)
 * [site](https://wordpress.org/support/topic-tag/site/)
 * [WordPress](https://wordpress.org/support/topic-tag/wordpress/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [itsmeb1](https://wordpress.org/support/users/itsmeb1/)
 * Last activity: [1 day, 22 hours ago](https://wordpress.org/support/topic/files-cookies/#post-18930599)
 * Status: not resolved

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