Support » Plugin: FileBird - WordPress Media Library Folders & File Manager » Filebird stays stuck in status “Loading”

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @selimovd ,

    Thanks for using FileBird and sorry about that issue, you can contact us here to schedule a Teamview check for this:
    https://facebook.com/ninjateam.org/

    Kind regards,
    -Bruce-

    Thread Starter selimovd

    (@selimovd)

    I don’t have facebook. Can I help you with logs or something else?

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @selimovd ,

    OK, please add this code to your theme (function.php):

    https://codeshare.io/5zBpjW

    Thank you.

    Kind regards,
    -Bruce-

    Thread Starter selimovd

    (@selimovd)

    Looks still the same. But I tried to see if there are any error messages in the console.
    When I load the Media page I receive the following error message:

    load-scripts.php?c=0&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-resizable,jquery-ui-draggable,jquery-ui-button,jquer&load[chunk_1]=y-ui-position,jquery-ui-dialog&ver=5.5.1:4 GET https://myWebSite.com/wordpress/wp-json/njt-fbv/v1/get-folders?sort= 404

    If I click a button like “New Folder” the following message appears:

    app.js?ver=4.0.7:7 TypeError: Cannot read property 'get_json' of null
        at a.createFolder (app.js?ver=4.0.7:18)
        at ze (app.js?ver=4.0.7:7)
        at HTMLButtonElement.n (app.js?ver=4.0.7:7)
        at HTMLButtonElement.i._wrapper (app.js?ver=4.0.7:7)

    Does that help?

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @selimovd ,

    Please contact us here to schedule the Teamview to check for you: ninjateam.wp@gmail.com

    Thank you.

    Kind regards,
    -Bruce-

    mickhele

    (@mickhele)

    I had the same issue and it was fixed with the above custom instruction in the function.php.

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @mickhele ,

    Nice to hear this and thank you so much for using FileBird, if you don’t mind leaving the plugin 5 star ratings to motivate our team to develop more awesome WordPress solutions 😉

    https://wordpress.org/support/plugin/filebird/reviews/

    Thank you.

    Kind regards,
    -Bruce-

    Hello,

    I had the same, exact problem and the “solution” was to disable WPML:

    (*) WPML Multilingual CMS

    Of course, this is not what I want!

    So, I added the code:

    “if (defined(‘NJFB_REST_URL’)) {
    add_filter(‘filebird_json_url’, function(){
    return site_url(“wp-json/” . NJFB_REST_URL);
    });
    }”

    Inside my function.php and now it work

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @scarpinoc ,

    Yes that code will help you out, thanks a lot for your contribution.

    Kind regards,
    -Bruce-

    Hello Bruce,

    will you fix this bug in the next release? ^__^
    OR do I need to keep the code inside my function.php?

    Plugin Author Ninja Team

    (@ninjateam)

    Hi @scarpinoc ,

    Please keep the code inside your function.php.

    Kelly

Viewing 11 replies - 1 through 11 (of 11 total)
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