[resolved] File uploading problem (2 posts)

  1. Poonam Namdev
    Posted 2 years ago #

    when i m upload a csv file there is a problem in uploading and i receive a message "Sorry, your file could not upload. Please contact us for support and give error code: 7". what the mean of this error and what can i do for resolve this prob, this is very important to me plz help.


  2. WebTechGlobal
    Plugin Author

    Posted 2 years ago #

    Error code 7 is a PHP error see here: http://www.php.net/manual/en/features.file-upload.errors.php

    Never had this reported. Some posts online indicate it happens more with larger files so it could be the server giving up on writing it at some point. Maybe reaching a process limit.

    You can upload .csv file using FTP and then use it the plugin. I recommend testing a small .csv file first and see how you get on. Look in the wp-content folder to find the directory where you .csv files will be stored.

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