Title: File Upload issues
Last modified: August 23, 2022

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# File Upload issues

 *  Resolved [arjanoskam](https://wordpress.org/support/users/arjanoskam/)
 * (@arjanoskam)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/file-upload-issues-6/)
 * Goodmorning,
 * I have ran into quite a few issues in the file upload;
    1. With normal (Non-drag&
   drop) I can only select 1 image at the time 2. With drag&drop I can do multiple,
   but after submission only one remains 3. I can’t even open the files after upload.
 * What’s going on?
 * Edit: It has worked before, atleast with a single file. Now I can’t open a single
   file. So might be broken after an update
    -  This topic was modified 3 years, 9 months ago by [arjanoskam](https://wordpress.org/support/users/arjanoskam/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [sademhaj](https://wordpress.org/support/users/jahmedas/)
 * (@jahmedas)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/file-upload-issues-6/#post-15943831)
 * Hi [@arjanoskam](https://wordpress.org/support/users/arjanoskam/)
 * What is the awesome support version you are using. I just tested and i was able
   to attach multiple files. Please go to tickets>settings>File Upload and check
   maximum allowed files. You can increase or decrease the number according to your
   need.
 * About the attachment. Open WordPress Dashboard. In Menu Ticket->Settings open
   Advanced Tab and Tic Do Not Mask Attachment Links option. Then Save Setting.
   
   This way open the attachment directly to the file address. Please let me know
   if you need any further assistance. 
 * Regards
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/file-upload-issues-6/#post-15981616)
 * Hi [@arjanoskam](https://wordpress.org/support/users/arjanoskam/),
 * Let us know how the case is going on and so we can assist properly.
 * Best regards.
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/file-upload-issues-6/#post-16066044)
 * Hi,
 * Marking as resolved. Any further assistance if the issue continues, let me know.
 * Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘File Upload issues’ is closed to new replies.

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## Tags

 * [files](https://wordpress.org/support/topic-tag/files/)

 * 4 replies
 * 3 participants
 * Last reply from: [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/file-upload-issues-6/#post-16066044)
 * Status: resolved