File upload error if user not connected

Resolved TiPi64
(@tipi64)

5 years, 10 months ago

Hello 🙂

I am using your plugin (free version) and it’s really amazing. I just have some problem with the images.

* Settings

First, you have to know that I made some modifications to force anonymous users posts to belong to one user (subscriber).

Now, my issue is that I can’t upload any image while I am not connected to an account.

Require User Login : unchecked
Featured Image : checked
Min images: 0
Max images: 1

* What I have try/done

With an admin account or a subscriber account, I can upload images. I have check my .htaccess on /uploads and, with a plugin (Members), my subscribers can update images.

With my custom form or the default form, there is the same error when the user is anonymous: usp-error=file-upload “Error: The file(s) could not be uploaded”.

If I don’t put any image, all is OK and the post is submited with success…

Do you have any clue for me? That’s gonna make me crazy!

Thanks for the help.

Kind regards,

Thibaut

URL: http://pgdemerde.fr/proposer/

Viewing 15 replies - 1 through 15 (of 28 total)

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Plugin Author Jeff Starr
(@specialk)

5 years, 10 months ago
Hi Thibaut,

Glad to help. A common reason for that error is insufficient permissions on the /uploads/ directory, but if you can upload as other roles, then that suggests the issue is with the modifications that you’ve made. Normally visitors can upload images just fine, so if that is not happening you may want to troubleshoot your customizations. A good way to do this is set up a new WP install using all default settings, etc. Then try again with the default USP plugin to see how it works.

Also, if the customizations you made were to assign submitted posts to some user, the plugin already provides a setting for it, “Assigned Author”.
- This reply was modified 5 years, 10 months ago by Jeff Starr.
Thread Starter TiPi64
(@tipi64)

5 years, 10 months ago

Hi again, thanks for the answer.

Yep, I should test my plugins BEFORE come here and ask for help, sorry bro.

BTW, I found the problem: my cache plugin W3TC. I might have done a mistake with the configuration. Do you know if there is a problem between bot plugins?

Plugin Author Jeff Starr
(@specialk)

5 years, 10 months ago

Glad you got it sorted. Not sure about bot plugins in general, but all of my plugins are compatible with each other. I should note that some caching plugins provide a way to whitelist URLs, so you could add the USP form to the list to avoid any future issues. Thanks for the follow-up message.

Thread Starter TiPi64
(@tipi64)

5 years, 10 months ago

No, it’s not W3TC in fact. I reactivated all the plugins and an anonymous user can upload an image…

Maybe a problem in the order or activation, I don’t understand. I have a second website with the same structure (anonymous post), I will see if the problem comes again (I usually work with the same plugins).

Thanks for the great support dude 😉

Thread Starter TiPi64
(@tipi64)

5 years, 10 months ago

BTW, any tips to provide in the mail the whole content of the post? I mean, I can have a lot of informations such as the title and the URL (and the IP on the main post) but is it possible to include in the mail the content of the post? To know quickly if it’s a big sp4m or not 😉

If I have to create a new topic, tell me 😉

Plugin Author Jeff Starr
(@specialk)

5 years, 10 months ago

Glad to help. If I understand correctly, you can display the submitted email in the post content by enabling the setting, “Email Auto-Display”. Does that help?

Thread Starter TiPi64
(@tipi64)

5 years, 10 months ago

Hi.

Not at all 🙂

Your plugin allows the admin to receive a mail (box “Email Alert Message”) with some custom informations in the box such as %%post_title%%, %%admin_url%%, %%blog_name%%, %%post_url%% or %%blog_url%%.

Is there any tips or hook to display also the content of the post created by the user? We just have the title and a WordPress default URL (/?p=XXX). Can we have the content of the post also? I hope that my explanation is better than yesterday night 😉
Plugin Author Jeff Starr
(@specialk)

5 years, 10 months ago
Are these new questions for the Pro version of USP? If so, can’t answer them here at WordPress.org — they have strict rules that these forums are for free hosted plugins only. For Pro questions, contact me using the contact form at Plugin Planet (located at the bottom of the page) and we can continue from there. Thank you.

Updated to add: if this is referring to the free version, then no a post-content variable is not accessible for the email alerts. That is a Pro feature (which provides lots of other vars as well, including Custom Fields, et al).
- This reply was modified 5 years, 10 months ago by Jeff Starr.
Thread Starter TiPi64
(@tipi64)

5 years, 10 months ago

Ok, thanks for the answer.

I have another strange problem: if I post through an anonymous user, the post belongs to the default user. If I post through a registered user, the post belongs also to the default user… Normal?

Plugin Author Jeff Starr
(@specialk)

5 years, 10 months ago

Yes that’s the default behavior, to assign submitted posts to the selected author. To change this behavior for logged-in users, so that their username is used instead of the assigned author, you can enable the setting, “Registered Username”.

Thread Starter TiPi64
(@tipi64)

5 years, 10 months ago

Ok but strange… I can’t do what I want.

Let me explain my goal.

If (User non logged-in) > post for the default user

If (User logged-in) > post assigned to himself.

The free version allows me to do it?

Plugin Author Jeff Starr
(@specialk)

5 years, 10 months ago

Yes that is precisely what the setting, “Registered Username” is for.

Thread Starter TiPi64
(@tipi64)

5 years, 10 months ago

I try 3 times to do this without modifying the code, I must take a break!

Plugin Author Jeff Starr
(@specialk)

5 years, 10 months ago

Yeah it can be tricky testing both logged in and logged out users, but I assure you the setting works fine. You can verify on a default WP install if you think something is interfering.

Thread Starter TiPi64
(@tipi64)

5 years, 10 months ago

I did a new fresh install and I configured the plugin but it’s the same case as usual: no anonymous users can post (I don’t try with an image upload).

Can you check my config please JS?

Config 1/3, Config 2/3, Config 3/3.

So, if the user is anonymous > post of the user #2. It user connected to WP, post of himself. Where is my mistake?

Here is the test page, I can provide you a private acces if needed 😉