Title: File Upload Empty
Last modified: August 10, 2021

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# File Upload Empty

 *  Resolved [jimmyboi9](https://wordpress.org/support/users/jimmyboi9/)
 * (@jimmyboi9)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/file-upload-empty/)
 * Hello,
 * Currently getting this sort of error when someone takes a picture through their
   phone and uploads file, they get empty file when the upload is complete. is there
   a fix around this?
 * Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [sanjuacharya77](https://wordpress.org/support/users/sanjuacharya77/)
 * (@sanjuacharya77)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/file-upload-empty/#post-14756641)
 * Hi [@jimmyboi9](https://wordpress.org/support/users/jimmyboi9/),
 * Thanks for writing in. I just did a test and it seems to be working fine in our
   test environment.
    It seems that there is a conflict between the plugins. Please
   deactivate all other plugins except User Registration and see if it works or 
   not. If everything works fine then you can activate other plugins one after another
   and do test registrations at the same time. This will let you know the cause 
   behind the error.
 * Let me know if it helps or not and I will get back to you.
    Regards!
 *  Thread Starter [jimmyboi9](https://wordpress.org/support/users/jimmyboi9/)
 * (@jimmyboi9)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/file-upload-empty/#post-14758894)
 * Hi [@sanjuacharya77](https://wordpress.org/support/users/sanjuacharya77/),
 * I deactivated all other plugins and the problem seems to still be there. It is
   happening majority of the time with individuals are on their iphones and upload.
 * Thanks,
 *  Plugin Support [sanjuacharya77](https://wordpress.org/support/users/sanjuacharya77/)
 * (@sanjuacharya77)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/file-upload-empty/#post-14775319)
 * Hi [@jimmyboi9](https://wordpress.org/support/users/jimmyboi9/),
 * We are really sorry for the delay. Since you are the premium user, also your 
   issue need the developer attention. So could you please Contact our developer
   team via this form: [https://wpeverest.com/contact/](https://wpeverest.com/contact/)
   and they will get back to you.
 * Regards!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘File Upload Empty’ is closed to new replies.

 * ![](https://ps.w.org/user-registration/assets/icon-256x256.gif?rev=3284028)
 * [User Registration & Membership - Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder](https://wordpress.org/plugins/user-registration/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/user-registration/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/user-registration/)
 * [Active Topics](https://wordpress.org/support/plugin/user-registration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/user-registration/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/user-registration/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [sanjuacharya77](https://wordpress.org/support/users/sanjuacharya77/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/file-upload-empty/#post-14775319)
 * Status: resolved