• Resolved ahmadegbaria000

    (@ahmadegbaria000)


    Hi

    Images type not change, it’s still

    File type: image/jpeg

    Thanks 🙂

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hello @ahmadegbaria000,

    Thanks for your message.

    Do you thank me for that?

    Best,
    Mateusz

    Thread Starter ahmadegbaria000

    (@ahmadegbaria000)

    Thanks man 😅

    But the images not converted…
    It’s still jpeg or png

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @ahmadegbaria000 Do you have any problem with the plugin? If so, be sure to ask the question correctly so that I can understand it.

    Please read this thread first:
    https://wordpress.org/support/topic/welcome-to-support-forum-please-read-before-posting-5/

    Thread Starter ahmadegbaria000

    (@ahmadegbaria000)

    The [lugin change the type of app, right?
    Or it’s did not need to change?

    https://malekh.store/wp-content/uploads/2021/05/Logo.png

    Like this image not converted to .webp

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @ahmadegbaria000 The fact that you have a problem, I know. Should I guess the solution or what do you expect from me?

    I have given you a thread that you should execute. Read and do what is written there, then come back to me. If you are not going to do this, I cannot help you.

    Thread Starter ahmadegbaria000

    (@ahmadegbaria000)

    4. Check list of loaded images. Note Type column.
    5. If value of webp is there, then everything works fine.

    Network return jpeg and png not webp..’
    In uploads-webp i see al images converted successfully

    How can me check where the issue?

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @ahmadegbaria000 I can not help you, sorry.

    Thread Starter ahmadegbaria000

    (@ahmadegbaria000)

    Why?
    So it’s not work on my website?

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @ahmadegbaria000 I can not help you because you do not respect my time. I asked you to read one thread and do what is described there.

    In this thread it is clearly written:
    By adding a thread to the support forum, please provide us with all the information you need. You will find them in the first question in the FAQ. Without them we can not help you.

    Without this information, I can only guess what the problem is on your website.

    mahmoudgz

    (@mahmoudgz)

    All information:
    – uploads-webpc folder created.
    – Images uploaded to it successfully
    – progress bar all is green
    – Imagick is the used PHP module to convert the images
    – htaccess files created successfully
    – I deactivate all the plugins and use the original theme of wp
    – Disable the cache in the network of dev-tools

    However, The type still png

    By the way, I read the thread several times, cause I had issues with server configuration, and I solve it now.

    Any help will be appreciated.

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @mahmoudgz Please tell me, is it really so incomprehensible that I wrote in this thread to read the question “How to get technical support? (before you ask for help)” in the plugin FAQ?

    I need all the information described there. All of them, not those that you consider important. I need them all.

    mahmoudgz

    (@mahmoudgz)

    Hey, calm down, thanks for your support, and for the plugin.

Viewing 12 replies - 1 through 12 (of 12 total)
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