Title: File Security
Last modified: January 14, 2019

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# File Security

 *  Resolved [evtwp](https://wordpress.org/support/users/evtwp/)
 * (@evtwp)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/file-security-4/)
 * I would like to use Awesome Support as a way for me to send and receive client
   files that may contain sensitive information. Is Awesome Support a safe plugin
   to use for this purpose? If yes, please provided any security details that you
   may have.

Viewing 1 replies (of 1 total)

 *  Plugin Author [melliesou](https://wordpress.org/support/users/melliesou/)
 * (@melliesou)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/file-security-4/#post-11089110)
 * Hi [@evtwp](https://wordpress.org/support/users/evtwp/),
 * There is an add-on to Awesome Support called “private credentials”. [https://getawesomesupport.com/addons/private-credentials/](https://getawesomesupport.com/addons/private-credentials/)
   
   This add-on is used as a way to securely share decryption strings for files. 
   Am I correct in understanding that you are sending/receiving files that are encrypted
   with passwords so that the only way to access these files (even at rest) is to
   have access to a passphrase to unlock them? The private credentials plug-in will
   aid in the transfer of the passphrase in a secure way using both access credentials
   and private key encryption. More documentation on this feature can be found here:
   [https://getawesomesupport.com/documentation/private-credentials/private-credentials-concepts/](https://getawesomesupport.com/documentation/private-credentials/private-credentials-concepts/)
 * If there is anything more specific that you are looking for, or looking for more
   detail, please let me know. (I’ll mark as resolved for now, and follow up if 
   you have more questions)

Viewing 1 replies (of 1 total)

The topic ‘File Security’ is closed to new replies.

 * ![](https://ps.w.org/awesome-support/assets/icon-256x256.png?rev=1849681)
 * [Awesome Support - WordPress HelpDesk & Support Plugin](https://wordpress.org/plugins/awesome-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/awesome-support/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/awesome-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/awesome-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/awesome-support/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [melliesou](https://wordpress.org/support/users/melliesou/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/file-security-4/#post-11089110)
 * Status: resolved