I'm currently having issues with Duplicator backing up on my website and am looking for some guidance.
Yesterday my website was hacked, so I had to remove it completely form the server. My webhost advised me to upload the WordPress website manually instead of using Duplicator so my FTP User would be the creator of those files and not the Apache server. This caused my WP site to not be able to update plugins, so I went into wp-config.php and inserted the code for FTP host, name, and password. That fixed it there!
But when it comes to Duplicator, even though all my file permissions are set correctly, it's still giving me errors. Specifically --
SYS-100: File Permissions: Fail
I'm guessing this has to do with my FTP user, similar to how the plugins were having issues. Any ideas of how I can get around this??
Kind of ironic that the fix for my website being hacked also broke the ability to back up my website... great!!
Thanks for any help,