Support » Plugin: File Manager » File Manager Will Not Load

  • Resolved mariemijioui1

    (@mariemijioui1)


    The file manager plugin will not load, I am not getting any errors. The file manager will simply stay blank while displaying the message, “Open Folder”

    Any help would be appreciated,
    Best Regards

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 24 total)
  • Plugin Support File Manager Support

    (@filemanagersupport)

    Hey mariemijioui1,

    Thank you for writing to us.

    We would surely assist you with your queries please log a ticket on our support desk: https://filemanagerpro.io/contact.

    Our support team would like to assist you with your query.

    Regards,
    Support Team

    barnabas1

    (@barnabas1)

    Same here

    jrthor2

    (@jrthor2)

    Not loading for me either

    sinip

    (@sinip)

    Same here.

    It is quite dead after the latest WordPress release (5.6).

    Hopefully, it will be fixed soon.

    Same problem lite version not load at all our sites!.
    We buy pro version, but after activation site get critical error!

    dcsenterprise

    (@dcsenterprise)

    DITTO…

    javierbermudez

    (@javierbermudez)

    Same, it doesn’t load for me and it gives me the following error on the console:
    JQMIGRATE: Migrate is installed, version 3.3.2

    S.Deferred.exceptionHook @ jquery.min.js?ver=3.5.1:2
    jquery.min.js?ver=3.5.1:2 Uncaught TypeError: this._addClass is not a function
    at e.<computed>.<computed>._create (draggable.min.js?ver=1.12.1:9)
    at e.<computed>.<computed>._create (jquery-ui-1.12.0.js?ver=6.9:6)
    at e.<computed>.<computed>._createWidget (jquery-ui-1.12.0.js?ver=6.9:6)
    at new e.<computed>.<computed> (jquery-ui-1.12.0.js?ver=6.9:6)
    at HTMLDivElement.<anonymous> (jquery-ui-1.12.0.js?ver=6.9:6)
    at Function.each (jquery.min.js?ver=3.5.1:2)
    at s.fn.init.each (jquery.min.js?ver=3.5.1:2)
    at s.fn.init.e.fn.<computed> [as draggable] (jquery-ui-1.12.0.js?ver=6.9:6)
    at new elFinder.commands.quicklook (quicklook.js?ver=6.9:507)
    at Function.<anonymous> (elFinder.js?ver=6.9:5235)

    jcc123

    (@jcc123)

    It seems to be a conflict with the Automatewoo plugin. I’m not sure if we all have this plugin in common, but I get the same error in the console. When Automatewoo is disactivated Wp File Manager works again and the script errors are gone. If you also have this plugin give this a test. Also. it only happens in WP 5.6

    jrthor2

    (@jrthor2)

    I do not have the Automatewoo plugin, and it happens for me. I think it is just with WP 5.6.

    javierbermudez

    (@javierbermudez)

    I don’t have that plugin called Automatewoo, and I think the same, it might be the update. But I didn’t update yet wordpress in the live version of my web and the file manager stills without working.

    File manager have problem also with plugin reCaptcha by BestWebSoft”, i deactivate it and work normal!

    WP-File-Manager error update:
    1.- I deactivated all the plugins locally living only wp-file-manater active, and then it worked.

    2.- I started activating one by one each plugin and it stopped working when I activated Wordfence Security.

    Which makes me think that there is something unsecure on wp-file-manager.

    I also have Wordfence (didn’t test to see if this is the cause) and the plugin stopped working with the 5.6 upgrade of WP. I only use it for simple file uploads so I activated Filester File Manager Pro which worked without an issue. Will wait to see if an update fixes this one.

    Network activated on multisite. It works on all subsites. Since my main site is a working site, deactivating plugins is not a real option but I’ll keep digging and watching this page.

    The JQMIGRATE log posted by @javierbermudez is likely the right path to resolve this. It shows that the jQuery UI included by WP File Manager is old and calls functions deprecated by the more current version of jQuery used by WordPress.

Viewing 15 replies - 1 through 15 (of 24 total)
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