Title: File mail.php deleted
Last modified: August 30, 2016

---

# File mail.php deleted

 *  [gestinet](https://wordpress.org/support/users/gestinet/)
 * (@gestinet)
 * [11 years ago](https://wordpress.org/support/topic/file-mailphp-deleted/)
 * Hi everyone!
 * I’m having this trouble for some months and i haven’t no clue of what is going
   on.
 * Randomly the file ‘includes/mail.php’ is disappearing of my hosting and the web
   is showing the error of this missing file.
 * My hosting provider tells me that this movement is not registered at the hosting
   logs. We tried to update every single plugin and wordpress to de last version
   but it’s happening again. The hosting provider points that something is wrong
   with this plugin.
 * If someone was having this problem and got it solved or if have any clue for 
   me about it, would be very helpfull.
 * Thanks!
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [robbeman](https://wordpress.org/support/users/robbeman/)
 * (@robbeman)
 * [11 years ago](https://wordpress.org/support/topic/file-mailphp-deleted/#post-6399432)
 * This also happened (multiple times) on a site I am working on. The site is running
   on a windows server, maybe that is an issue?
 *  [conduitinv](https://wordpress.org/support/users/conduitinv/)
 * (@conduitinv)
 * [11 years ago](https://wordpress.org/support/topic/file-mailphp-deleted/#post-6399445)
 * This is happening to us – multiple times too.
 * We’re running a Ubuntu / Nginx server, so not just Windows related.
 * Does your mail queue look clean?
 *  [tamoriel](https://wordpress.org/support/users/tamoriel/)
 * (@tamoriel)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/file-mailphp-deleted/#post-6399487)
 * This exact thing has been happening to me on HostGator across multiple sites.
   Support suggested malware, but I highly doubt that.
 * The only things these have in common (besides the hosting account) are:
 * CherryPlugin/Framework
    MotoPress Content Editor
 *  [paulcleveland](https://wordpress.org/support/users/paulcleveland/)
 * (@paulcleveland)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/file-mailphp-deleted/#post-6399502)
 * I’m having the same issue with iPage. Has anyone figured out a solution to this?
 *  [melissaland](https://wordpress.org/support/users/melissaland/)
 * (@melissaland)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/file-mailphp-deleted/#post-6399509)
 * I’m having this happen too. In my case, the client wasn’t updating their site
   regularly, so someone HAD gotten some javascript injections on there – but it
   SEEMS to be clean now. Yet the file keeps vanishing.
 *  [silvermarbles](https://wordpress.org/support/users/silvermarbles/)
 * (@silvermarbles)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/file-mailphp-deleted/#post-6399510)
 * yes getting the same issue here on a windows server running IIS 7.
 * I have updated WordPress and plugins. Could it be malware?
 * if anyone has any suggestions that would be great!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘File mail.php deleted’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

 * 6 replies
 * 7 participants
 * Last reply from: [silvermarbles](https://wordpress.org/support/users/silvermarbles/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/file-mailphp-deleted/#post-6399510)
 * Status: not resolved