Title: File log errors – what do I do? Last modified: August 24, 2016 --- # File log errors – what do I do? * Resolved [baldarch](https://wordpress.org/support/users/baldarch/) * (@baldarch) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/) * Yesterday I did a number of WP and plugin updates. * Checking the site today I see a sequence of identical (except for the time stamp) error messages in both log files. The first ones in each file are: [05/06/2015 6:24 PM] – SUCCESS : Cronjob_Handler – Hourly cron handler got fired [05/06/2015 8:52 PM] – FAILURE : Error inserting record into wp_xxx_aiowps_login_activity * Please advise what I should do to resolve these problems. * thanks * baldarch * [https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/) Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/) * (@mbrsolution) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103468) * Hi baldarch deactivate all your other plugins except this one. Then enable one by one and at the same time carry out some test. * Regards * Thread Starter [baldarch](https://wordpress.org/support/users/baldarch/) * (@baldarch) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103485) * Thanks for your reply mbrsolution. * What test or tests would that be? * One problem looks like it relates to user logins. Would that be right? (I can’t be sure as there is no other history recorded.) * But how do I test the other? I don’t know what the cron job is. * thanks * baldarch * Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/) * (@mbrsolution) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103574) * Hi can you check to see if the aiowps log file exist? If it does what permission is the file set to. * Regards * Plugin Contributor [wpsolutions](https://wordpress.org/support/users/wpsolutions/) * (@wpsolutions) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103582) * The first log (SUCCESS : Cronjob_Handler – Hourly cron handler got fired) is normal and is nothing to worry about and means that the cron job got triggered correctly. * The second one could mean that an attempted insertion operation into the database failed. I recommend that you check your server log files – they will show more info regarding any DB errors. (Ask you host provider if you don’t know how to find the server logs files) * Thread Starter [baldarch](https://wordpress.org/support/users/baldarch/) * (@baldarch) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103588) * [@wpsolutions](https://wordpress.org/support/users/wpsolutions/) * thanks for the reply. * I have access to the traffic log file and some of these have no active traffic. * On the other hand some have POSTS, cron jobs or caching actions immediately before. Some are while admin user is logged in, but not all. * My concern is that aiowps is trying to post something to the DB and it’s not happening. * I would appreciate any further advice you could give me. * thanks * baldarch * Plugin Contributor [wpsolutions](https://wordpress.org/support/users/wpsolutions/) * (@wpsolutions) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103635) * Hi, I was referring to the server log file not traffic logs. Ask your host support people to tell you where you can view general server php errors and database logs. * Thread Starter [baldarch](https://wordpress.org/support/users/baldarch/) * (@baldarch) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103651) * I have checked with the provider and the logs are not publicly accessible. They did a check of their logs. * They advised that there are no log entries which correspond with any of the aiows log times. They recommended that I direct a support request to you. * Any further assistance would be appreciated * thanks * baldarch * Plugin Contributor [wpsolutions](https://wordpress.org/support/users/wpsolutions/) * (@wpsolutions) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103652) * How often is the following log being produced and is it still currently being generated? FAILURE : Error inserting record into wp_xxx_aiowps_login_activity * Also, using PHPMyAdmin, can you take a look at the “aiowps_login_activity” table? Are there any entries in that table? * Thread Starter [baldarch](https://wordpress.org/support/users/baldarch/) * (@baldarch) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103653) * Thank you for the reply. * There are 30 entries in the table, with 26 during the same period as the log entries. There are no suspicious details. * There are 18 entries in the aiowps log. Below is a list of them, security log details on the left, my comments on the right about what I saw in the DB table. * The first entry probably commences after WP and several plugins were updated. * [05/06/2015 8:52 PM] – no login around this time [05/07/2015 9:11 AM] – admin logged in 1 min after [05/07/2015 9:54 AM] – no login around this time [05/07/ 2015 10:16 AM] – user A [05/07/2015 5:59 PM] – admin 1 min later [05/07/2015 9:00 PM] – user A single login [05/07/2015 9:00 PM] – see above (same time) [ 05/08/2015 9:21 AM] – admin 1 min later [05/08/2015 9:26 AM] – user B 1 min later[ 05/08/2015 10:45 AM] – no login around this time [05/08/2015 10:50 AM] – user A [05/08/2015 3:39 PM] – no login around this time [05/08/2015 5:40 PM] – admin[ 05/11/2015 8:31 AM] – no login around this time [05/11/2015 8:31 AM] – no login around this time [05/11/2015 9:42 AM] – user A [05/11/2015 10:16 AM] – no login around this time [05/11/2015 4:02 PM] – user B * In some cases the DB records logins after the log file records them. The DB * thanks * baldarch * [Blamedutchie](https://wordpress.org/support/users/blamedutchie/) * (@blamedutchie) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103670) * Have the same * “FAILURE : Error inserting record into” notice in my wp-security-log.txt * PhpMyAdmin : CHECK TABLE gives status OK * Table contains data from the same day, no corresponding times. It appears that sometimes, for some reason, the table is locked when the plugin attempts to write to it… * No PHP errors. * Thread Starter [baldarch](https://wordpress.org/support/users/baldarch/) * (@baldarch) * [11 years, 1 month ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103687) * I am now seeing the same error on another site. Updated WP and plugins. Needed to log back in. Checked log: the one and only entry was that very login [05/13/ 2015 7:28 AM] – FAILURE : Error inserting record into wpXXXX_aiowps_login_activity * A second login had same error as well. * Thread Starter [baldarch](https://wordpress.org/support/users/baldarch/) * (@baldarch) * [11 years ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103734) * Thanks for the 3.9.6 update. * Issue now resolved on all sites. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘File log errors – what do I do?’ is closed to new replies. * ![](https://ps.w.org/all-in-one-wp-security-and-firewall/assets/icon-256x256. png?rev=2798307) * [All-In-One Security (AIOS) – Security and Firewall](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/) * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/#faq) * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/) * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/unresolved/) * [Reviews](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/reviews/) ## Tags * [log error](https://wordpress.org/support/topic-tag/log-error/) * 12 replies * 4 participants * Last reply from: [baldarch](https://wordpress.org/support/users/baldarch/) * Last activity: [11 years ago](https://wordpress.org/support/topic/file-log-errors-what-do-i-do/#post-6103734) * Status: resolved