Support » Plugin: Filester - File Manager Pro » File link – wrong path

  • Resolved rotornut44

    (@rotornut44)


    Hello,
    When you right-click on an uploaded file and select ‘Get info’ There is a line titled “Path:” and a line titled “Link:” The “Path” shows the correct partial URL (documents/aircraft/r44_n129af/test.pdf), however when you click on the “test.pdf” URL beside “Link” the ‘documents’ directory of the full URL is omitted. This leaves me with a broke URL (https://airfirst-llc.com/aircraft/r44_n129af/test.pdf – where it should be https://airfirst-llc.com/documents/aircraft/r44_n129af/test.pdf)

    From a technical standpoint, this isn’t a major issue, as I can easily add it into the URL myself, but figured I’d bring it up anyways as it could confuse less tech savvy clients.

    I currently have the root path set to ‘/home/customer/www/airfirst-llc.com/public_html/documents/’, as I want to keep my client from messing with anything in the root directory.

    All the best!
    Chris

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ninja Team

    (@ninjateam)

    Hi Chris,

    Thanks for your message, we fixed the issue, will push the update soon.

    Cheers!

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @rotornut44 ,

    Just to let you know; A new version of Filester has been released, it fixes a lot of bugs and known issues.

    I do hope this works for you now! And do not worry much if you still experience some issue, just let us know at anytime.

    Thank you.

    Cheers,
    -Bruce-

    Thread Starter rotornut44

    (@rotornut44)

    Hello,
    The Files URL in the settings (I believe this is new?) allows me to bypass the issue now. Thanks for that!

    I did set the Root Path back to default, removing the “documents/” directory I added to it. Then the “Link” URL in the file info popup works as it should, but if I edit the Root Path by adding on another directory, the “Link” URL breaks unless I have the Files URL setting updated to include my added directory.

    Just thought I’d provide some additional information. Thanks again!
    Chris

    • This reply was modified 1 year, 4 months ago by rotornut44.
    Plugin Author Ninja Team

    (@ninjateam)

    Hi @rotornut44 ,

    Root Path and Files URL need to be the same.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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