@challenger13 ,
1. Can your check your upload folder permission if it’s writable?
2. Check if there’s any error logs on your server.
3. Enable wp_debug in wp-config.php.
– See this ( https://wordpress.org/support/article/debugging-in-wordpress/ )
Upload folder permission is writeable. Also made enable wp_debug.
Here is an error message in WP dashboard “PHP update is required”, Site is running on PHP V-7.1.3. Should I update it?
Thanks.
Can you check your “/wp-content” directory and see if there’s errog.log/debug.log file?
Also if you have any security plugin, please try and deactivate then test the form again.
Can you upload a file through WordPress media library?
Glen.
Here is the https://missstickers-agen.com/wp-content/debug.log debug.log url.
Yes, I can upload a file through WordPress media library. And there are no security plugins.
Thanks, I found the issue.
You need to contact your hosting provider and must enable or install the mbstring extension.
More information here – https://stackoverflow.com/questions/14038993/heroku-php-fatal-error-for-valid-function-mb-check-encoding
@challenger13 , please try the new version: 1.3.5.3.
I managed to disable the function if is not supported on the server.
