Title: File-Away
Last modified: September 1, 2017

---

# File-Away

 *  Resolved [tneorg](https://wordpress.org/support/users/tneorg/)
 * (@tneorg)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/file-away-2/)
 * It seems like File-Away is broken with WordPress 4.8.1. Many of the instances
   on my site are no longer working and when I select File-Away to add a short-code
   in a text box, the window is blank. I’ve tried this on a few computers. Is this
   just possibly me, or is there a compatibility issue?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [tneorg](https://wordpress.org/support/users/tneorg/)
 * (@tneorg)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/file-away-2/#post-9462022)
 * It’s possible that it may be that I upgraded to PHP 7.1. Could that be the issue?
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/file-away-2/#post-9462306)
 * File Away is not currently fully compatible with PHP 7.1, but that’s not the 
   issue.
 * It IS fully compatible with WP 4.0 through to current version.
 * You probably have a plugin that is generating javascript errors on the editing
   page, which is preventing the File Away popup dialogue from opening.
 *  Thread Starter [tneorg](https://wordpress.org/support/users/tneorg/)
 * (@tneorg)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/file-away-2/#post-9462736)
 * Thanks Thom for the response!
 * Here is the page with the issue:
    [http://www.theneopress.com/wordpress/publications/tracker/](http://www.theneopress.com/wordpress/publications/tracker/)
 * Also, this is the error message:
 * Fatal error: ‘continue’ not in the ‘loop’ or ‘switch’ context in /home/kidstart/
   public_html/websites/theneopress/wordpress/wp-content/plugins/file-away/lib/inc/
   inc.playback.php on line 78
 * Any help appreciated!
 * Len
 *  Thread Starter [tneorg](https://wordpress.org/support/users/tneorg/)
 * (@tneorg)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/file-away-2/#post-9462740)
 * Also, the plug-in DOES work on some pages. Here is an example:
    [http://www.theneopress.com/wordpress/conventions/our-conventions/](http://www.theneopress.com/wordpress/conventions/our-conventions/)
 *  Thread Starter [tneorg](https://wordpress.org/support/users/tneorg/)
 * (@tneorg)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/file-away-2/#post-9462872)
 * I found the issue. I downgraded PHP from 7.1 to 5.4 and now the plugin works 
   like expected – perfectly. So I think it’s possible that 7.1 is the problem? 
   I’ll upgrade the PHP back to 7.1 so you can see the issue.
 *  Plugin Author [thomstark](https://wordpress.org/support/users/thomstark/)
 * (@thomstark)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/file-away-2/#post-9463246)
 * Here. See this thread for the fix for that issue with 7.1:
 * [https://wordpress.org/support/topic/playback-error/#post-8424940](https://wordpress.org/support/topic/playback-error/#post-8424940)
 *  Thread Starter [tneorg](https://wordpress.org/support/users/tneorg/)
 * (@tneorg)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/file-away-2/#post-9463642)
 * Wow. Thanks! Works great!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘File-Away’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/file-away_e3e2e1.svg)
 * [File Away](https://wordpress.org/plugins/file-away/)
 * [Support Threads](https://wordpress.org/support/plugin/file-away/)
 * [Active Topics](https://wordpress.org/support/plugin/file-away/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/file-away/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/file-away/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [tneorg](https://wordpress.org/support/users/tneorg/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/file-away-2/#post-9463642)
 * Status: resolved