Title: File attachment error
Last modified: August 22, 2016

---

# File attachment error

 *  [linderdesign](https://wordpress.org/support/users/linderdesign/)
 * (@linderdesign)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/file-attachment-error/)
 * Hi.
 * The attachment field doesn’t work properly for me. Everything looks just fine
   but when I receive the email there are no attachments but instead there is “code”
   for the files. Like this: “iVBORw0KGgoAAAANSUhEUgAAAZAAAACMCAYAAAEl288OAAAAGXRFWHRTb2Z0d2Fy”(
   copied the first line. Does anyone know what I can have done wrong?
 * I have studied [this post](http://contactform7.com/file-uploading-and-attachment/)
   and everything looks fine there.
 * [https://wordpress.org/plugins/contact-form-7/](https://wordpress.org/plugins/contact-form-7/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/file-attachment-error/#post-5765720)
 * Try deactivating all other plugins and switching to the default theme.
 *  Thread Starter [linderdesign](https://wordpress.org/support/users/linderdesign/)
 * (@linderdesign)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/file-attachment-error/#post-5765735)
 * What do you mean swithching to the default theme? Do I have to switch to TwentyFourteen
   in order for it to worK? Or do you mean default as in not the child-theme, because
   I am already using the default in that case.
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/file-attachment-error/#post-5765744)
 * I mean switching to Twenty Fifteen.
 *  Thread Starter [linderdesign](https://wordpress.org/support/users/linderdesign/)
 * (@linderdesign)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/file-attachment-error/#post-5765758)
 * But I want to keep my old theme. I mean the whole website is finished, except
   from the fact that this is not working. Or do you mean that I should switch to
   Twenty Fifteen and then switch back? Will this not affect my website?
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/file-attachment-error/#post-5765764)
 * You can switch back after confirming the old theme is not the cause of this issue.
   Switching theme doesn’t affect a web site.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘File attachment error’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/file-attachment-error/#post-5765764)
 * Status: not resolved