• Resolved sknicholsdev

    (@sknicholsdev)


    (Example product page linked)

    When I submit a test order, the selected fields show in the quote/cart page (Quote/Cart Image), but they don’t show on the WC Orders page or in the order email (Email Screenshot, WC Orders page screenshot).

    We’re only using the plugin to create select dropdowns instead of creating variable products. There are just too many variations/attributes, so the website is crashing when editing/creating products. We saw your plugin as a potential solution, since all our client needs are two choices passed to him: leather color and stitching color. For some reason, though, that information doesn’t go from the quote/cart page to the Orders page or emails.

    This information is vital, and it is also rather urgent for us to fix this. I’m sure you’re very busy, but if it’s possible to help us resolve this quickly, even if we have to pay for it, I would be grateful.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • komal-maru

    (@komal-maru)

    Hi @sknicholsdev,

    We have created a ticket for you on our ticketing system. Can you please check on that ticket?

    Regards,
    Komal Maru

Viewing 1 replies (of 1 total)
  • The topic ‘Fields Not Showing on WC Orders Page or Displaying in Email’ is closed to new replies.