Fields not showing on manually entered order

  • Resolved OliverEggertsen

    (@olivereggertsen)


    6 years, 3 months ago

    Thanks for a great and easy to use plugin!

    However, I have a problem with displaying a custom checkout billing field on the backend order, when I have manually entered an order for one of our customers. The checkout field is the customer’s VAT no, which is stated on the customer’s user profile, but the VAT no is not shown on the order, when the order is created on the backend and not through the frontend checkout process.

    Are there any ways to work around this so that the user customer’s VAT no will always be stated on every single order regardless of whether the order was made backend or frontend?

    Thanks in advance!
    – Oliver

Viewing 3 replies - 1 through 3 (of 3 total)
  • przemyslawrosa

    (@warstadt)

    6 years, 3 months ago

    Hi @olivereggertsen,

    Unfortunately, this is a bug that I recreated in our test store. It has already been reported to developers. I will inform you as soon as we fix it.

    I apologize for the inconvenience. I hope that I will have good news for you soon.

    BR,
    Przemyslaw

    Thread Starter OliverEggertsen

    (@olivereggertsen)

    6 years, 2 months ago

    Hello @warstadt,

    Thanks for the reply. Is this going to be fixed in the near future or how long can I expect?

    Thanks!

    Best regards,
    Oliver

    ospiotr

    (@ospiotr)

    6 years, 2 months ago

    Dear @olivereggertsen

    This issue in not considered as a bug. There was never a feature in this plugin that would allow to edit the fields’ data. We are planning to introduce this feature in the near future, but I can’t be sure about the exact date. Stay tuned!

Viewing 3 replies - 1 through 3 (of 3 total)
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