Business Directory Plugin
[resolved] Fields Not appearing in excerpt or in Listing view (5 posts)

  1. cooketsc
    Posted 3 years ago #

    Hi there,

    In my excerpt view and listing view a lot of the fields are not showing.

    The website, telephone number, fax number and email address all do not show. In the manage form fields tab in settings they all appear green with "in excerpt" and "in listing"

    Here is a link to website:

    Any help would be hugely appreciated.

    Many thanks


  2. businessdirectoryplugin
    Plugin Author

    Posted 3 years ago #

    Hi cooketsc,

    Have you tried eliminating a plugin conflict first? http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    Next, can I see a screenshot of these fields in the Manage Form Fields?

    Finally, do these fields have data entered in them? Empty fields are omitted for stylistic reasons.

  3. cooketsc
    Posted 3 years ago #

    I've tried eliminating a plugin confict yes.

    Yes all the fields have data entered into them.


  4. cooketsc
    Posted 3 years ago #

    turns out it is a theme conflict.

    I'm using wpzoom's tribune theme

    Is there anything I can do to resolve the problem?

    many thanks


  5. businessdirectoryplugin
    Plugin Author

    Posted 3 years ago #

    Hi cooksetsc,

    Well, the obvious choice is to switch to a new theme. :) But if you're stuck with that one, you need to find out where the plugin is conflicting with it. Another possibility is to try the beta version and see if we somehow resolved it with the upgrades (doubtful, but it's worth a shot). Finally, you can try contacting the theme developer but in my experience, few are willing to help fix a conflict as they don't believe it's their problem.

    We often find that a number of themes have some odd code choices in them, causing these problems inadvertently. WooThemes is a solid choice if you're looking to switch--excellent support, great code, awesome selection of themes.

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