Support » Plugin: Smush - Lazy Load Images, Optimize & Compress Images » Fields missing from “Add Media” window

  • Resolved cellbubble

    (@cellbubble)


    Hello,

    Some fields in the “add media” upload window are not displaying.

    Workflow:

    Edit Post > Add Media > upload files > select file > upload > once uploading completes additional fields (Title, caption, meta description, alt text etc.) should appear on the RHS, but they are not displaying.

    My developer debugged this and advises that WP Smush plugin is causing the problem. I can confirm that disabling WP Smush resolves the problem. (I just tested this myself.)

    Thanks if you can help.

    Regards,
    Steve

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Umesh Kumar

    (@umeshsingla)

    Hi @cellbubble.

    I’m really sorry for this, it’s a known issue. It’s planned to be fixed in near future release, if it’s really causing you trouble, you can add this code to your Smush plugin file.

    /**
     * Dequeue Smush media script.
     *
     * Add it in Smush plugin so that it can be overwritten after update
     */
    function smush_dequeue_media_script() {
       wp_dequeue_script( 'smush-media-view' );
    }
    add_action( 'wp_print_scripts', 'smush_dequeue_media_script', 100 );

    After the update it’ll be overwritten purposely as the issue would be fixed in next release.

    Thanks, Umesh

    OK, thanks for the response, well wait for the update.

    Cheers!

    Actually, I see there was update to 2.7.8 2 days ago, is that the update that contain the fix?

    Thanks,

    Plugin Author Umesh Kumar

    (@umeshsingla)

    @cellbubble, No only the readme and plugin description was updated 2 days ago.
    Plugin update is being tested, and will be available soon.

    Thanks, Umesh

    OK, thanks.

    Hi,

    It’s been a few weeks now. Can you please advise when the update fix is going to be ready? Can you please expedite this?

    Many thanks,
    Steve

    Plugin Author Umesh Kumar

    (@umeshsingla)

    Hey @cellbubble,

    New release is already under Testing process, and I’m hoping that it’d be finished soon.

    It Shouldn’t take too long.

    Thanks, Umesh

    OK, thanks for the update, that was 6 days. Any more news on this?

    Thanks,

    Plugin Author Umesh Kumar

    (@umeshsingla)

    Hey @cellbubble,

    It’s still under testing, Can’t put it out without finishing all of it.

    Excuse the delay, but need to make sure that the release goes all smooth.

    Thanks, Umesh

    Plugin Author Umesh Kumar

    (@umeshsingla)

    Hey @cellbubble,

    Though would update you on this. All the tests are looking good, just working on GDPR compliance.

    New Release should be available sometime in next week starting.

    So sorry to keep you waiting for that long.

    Thanks, Umesh

    @umeshsingla has this been released since I am having the exact issue?

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @ke05,

    just tested that with latest free version (2.7.9.1) and works well! 🙂

    Warm regards,
    Dimitris

Viewing 12 replies - 1 through 12 (of 12 total)
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