Title: Fields don't work on mobile
Last modified: August 31, 2016

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# Fields don't work on mobile

 *  [viktord](https://wordpress.org/support/users/viktord/)
 * (@viktord)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/fields-dont-work-on-mobile/)
 * Add to cart button does not work on a mobile phone because it seems like I have
   too many fields. When i have about 8 fields than it works. Please see website:
   [https://www.hofc.org/product/tickets/](https://www.hofc.org/product/tickets/)
 * Thanks
 * [https://wordpress.org/plugins/wc-fields-factory/](https://wordpress.org/plugins/wc-fields-factory/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Saravana Kumar K](https://wordpress.org/support/users/mycholan/)
 * (@mycholan)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/fields-dont-work-on-mobile/#post-7409398)
 * Hi could you turn off the `Fields Cloning` option from `wp-admin/Fields Factory/
   Settings`, and try again.
 *  Thread Starter [viktord](https://wordpress.org/support/users/viktord/)
 * (@viktord)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/fields-dont-work-on-mobile/#post-7409409)
 * Thanks for responding. That’s how I currently have it set up with cloning off.
   I have Group Meta on and Group Fields off. Any other suggestion.
 * Thanks
 *  Plugin Author [Saravana Kumar K](https://wordpress.org/support/users/mycholan/)
 * (@mycholan)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/fields-dont-work-on-mobile/#post-7409414)
 * More than 8 fields not at all a problem, I have tested with 15 ( mostly ) fields
   without any problem.
 * Is there any chance to view `error.log`, some exception or warning messages could
   point us to right direction.
 * or it could be a plugin conflicts.
    to find out
 * 1. Deactivate your current theme & switch to twentytwelve theme or any of other
   WordPress default theme, and check whether it’s working. if it does then the 
   issue is with your theme being used.
 * 2. If it doesn’t work even after switching to WordPress default theme, then deactivate
   all plugins except
    Woocommerce & WC Fields Factory and check again.
 * Let me know
 *  Thread Starter [viktord](https://wordpress.org/support/users/viktord/)
 * (@viktord)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/fields-dont-work-on-mobile/#post-7409425)
 * I’m using Genesis Sample Theme. I deactivated all plugins and genesis sample 
   theme and activated twenty sixteen theme just like you said but that still didn’t
   fix the add to cart button. When I click on cart button on my phone it just sits
   there without showing any errors. It works fine on my home desktop computer. 
   I know one customer tried to use this page at their work computer and it would
   do the same thing as my phone. Do you think it might be some kind of firewall
   or security blocking it?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Fields don't work on mobile’ is closed to new replies.

 * ![](https://ps.w.org/wc-fields-factory/assets/icon-128x128.jpg?rev=2738843)
 * [WC Fields Factory](https://wordpress.org/plugins/wc-fields-factory/)
 * [Support Threads](https://wordpress.org/support/plugin/wc-fields-factory/)
 * [Active Topics](https://wordpress.org/support/plugin/wc-fields-factory/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wc-fields-factory/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wc-fields-factory/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [viktord](https://wordpress.org/support/users/viktord/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/fields-dont-work-on-mobile/#post-7409425)
 * Status: not resolved