Title: Fields don’t get updated Last modified: November 6, 2019 --- # Fields don’t get updated * Resolved [moshpanda](https://wordpress.org/support/users/moshpanda/) * (@moshpanda) * [6 years, 6 months ago](https://wordpress.org/support/topic/fields-dont-get-updated/) * When I try to upload an updated file with new data to existing posts the data isn’t saved to my posts, it just stays empty or unmodified. When I create new posts with the import I get all the data I want. * Am I missing something? The problem occurs with ACF-fields as well as with default WordPress fields (title). Viewing 7 replies - 1 through 7 (of 7 total) * [Tim](https://wordpress.org/support/users/tjalexander70/) * (@tjalexander70) * [6 years, 6 months ago](https://wordpress.org/support/topic/fields-dont-get-updated/#post-12128120) * I was going to create a post on the “WP All Import – WP Job Manager Add-On” support page until I saw this. I am having the same issue with new data to existing job listings for WP Job Manager. New job listings seem fine but existing job listing are having similar issues. * Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/) * (@wpallimport) * [6 years, 6 months ago](https://wordpress.org/support/topic/fields-dont-get-updated/#post-12129175) * Hi [@moshpanda](https://wordpress.org/support/users/moshpanda/) * > When I try to upload an updated file with new data to existing posts the data > isn’t saved to my posts, it just stays empty or unmodified. * There are 2 ways to update existing posts: * 1. If they were created with a “New Items” import, you can update the file, upload it to the existing import, and re-run it: [http://www.wpallimport.com/documentation/recurring/update-import](http://www.wpallimport.com/documentation/recurring/update-import). * 2. If they were created manually, or by a different import, you can use Manual Record Matching: [http://www.wpallimport.com/documentation/recurring/manual-record-matching/](http://www.wpallimport.com/documentation/recurring/manual-record-matching/). * Both of these methods rely on the Import Settings (_step 4 for a new import, Manage Imports -> Import Settings for an existing one_) to decide what will be updated. Please check the settings and make sure that “_Update existing products with changed data in your file_” is enabled and that the Title and ACF fields are set to be updated. * If the update fails again, can you post the import history log (or at least one entry from it where the data wasn’t updated)? * [Tim](https://wordpress.org/support/users/tjalexander70/) * (@tjalexander70) * [6 years, 6 months ago](https://wordpress.org/support/topic/fields-dont-get-updated/#post-12142243) * Update on my issue with the new data to existing job listings… after a few frustrating days, the issue magically fixed itself, which in some ways is even more frustrating. Regardless, things are working fine at the moment. * Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/) * (@wpallimport) * [6 years, 5 months ago](https://wordpress.org/support/topic/fields-dont-get-updated/#post-12169590) * Hi [@moshpanda](https://wordpress.org/support/users/moshpanda/) * I’m marking this as resolved since we haven’t heard back. If you’re still having this issue feel free to reply here. Anyone else having a similar issue, please open a new thread. * [@tjalexander70](https://wordpress.org/support/users/tjalexander70/) I’m glad you were able to get the issue sorted. If you run into it again please open a thread in the WP Job Manager Add-On forum and we’d be happy to help out. - This reply was modified 6 years, 5 months ago by [WP All Import](https://wordpress.org/support/users/wpallimport/). * Thread Starter [moshpanda](https://wordpress.org/support/users/moshpanda/) * (@moshpanda) * [6 years, 5 months ago](https://wordpress.org/support/topic/fields-dont-get-updated/#post-12171365) * Sorry for the late replay [@wpallimport](https://wordpress.org/support/users/wpallimport/), I have been on vacation. I had the same experience as [@tjalexander70](https://wordpress.org/support/users/tjalexander70/) so that it magically worked after a few days. Thank you nevertheless for your support! * Thread Starter [moshpanda](https://wordpress.org/support/users/moshpanda/) * (@moshpanda) * [6 years, 5 months ago](https://wordpress.org/support/topic/fields-dont-get-updated/#post-12172384) * [@wpallimport](https://wordpress.org/support/users/wpallimport/) Okay I think I celebrated too early, it stopped working again… When I look in the log files I can see the new data but it still doesn’t show up on my website or in the admin but it worked once one or two weeks ago. * Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/) * (@wpallimport) * [6 years, 5 months ago](https://wordpress.org/support/topic/fields-dont-get-updated/#post-12189789) * Hi [@moshpanda](https://wordpress.org/support/users/moshpanda/) * > When I look in the log files I can see the new data but it still doesn’t show > up on my website or in the admin but it worked once one or two weeks ago. * That’s really strange. Please replicate this issue at [http://www.wpallimport.com/debug/](http://www.wpallimport.com/debug/) and open a ticket at [http://www.wpallimport.com/support/](http://www.wpallimport.com/support/). We’re really going to need to see this in action to understand why the data isn’t showing up on your website. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Fields don’t get updated’ is closed to new replies. * ![](https://ps.w.org/wp-all-import/assets/icon-256x256.png?rev=2570179) * [WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets](https://wordpress.org/plugins/wp-all-import/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-all-import/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-all-import/) * [Active Topics](https://wordpress.org/support/plugin/wp-all-import/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-all-import/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-all-import/reviews/) ## Tags * [ACF](https://wordpress.org/support/topic-tag/acf/) * [existing](https://wordpress.org/support/topic-tag/existing/) * [Import](https://wordpress.org/support/topic-tag/import/) * [update](https://wordpress.org/support/topic-tag/update/) * 7 replies * 3 participants * Last reply from: [WP All Import](https://wordpress.org/support/users/wpallimport/) * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/fields-dont-get-updated/#post-12189789) * Status: resolved