Support » Plugin: Advanced Product Fields (Product Addons) for WooCommerce » Fields don’t follow the conditional rules after a while / after changes

  • Resolved reinoudh

    (@reinoudh)


    I use the pro version and see some peculiar behaviors that prevent me from going live now.

    The main problem is that the showing/hiding of fields don’t follow the boolean settings at all times. When I configure a new field group, things work fine. But after some changes, it starts to show unexpected behavior.
    This seems to happen after you change something in a previously configured field. Either a field doesnt react anymore on an option change of a field it depends on, or it works completely opposite (show when should be hidden and hidden when should be shown.

    Another problem is that, whenever I choose to set a default option (I check the ‘selected’ checkbox behind an option), the field indeed shows the correct default value, but when the user changes that value, the rules are not followed. The ‘selected’ option kills conditional rules. Removing the check on ‘selected’ makes it work again. This makes the ‘selected’ function useless.

    After trying other boolean configurations (instead of ‘value is equal to’ option X, I use ‘value is not equal to’ all the other options…kind of tedious worksaround), the field group ends with no response at all. It feels as though some database field is not updated of cleared. I can’t repair it by changing values and updating, and then changing values back. At some point, the whole group doesn’t work anymore, despite correct configuration.

    By the way…at the same time, another field group with the same configuration works fine. I don’t know for how long, however.

    Any clues? Reinstalling the plugin doesnt help.

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  • Plugin Author Maarten Belmans

    (@maartenbelmans)

    Hi @reinoudh

    I replied to the request you also sent via email. Let’s continue there as WordPress doesn’t allow us to talk about our premium version on their forums. Their forums are only meant for the free version. I’m closing the issue here but check your mailbox as I have replied to your request just now :).

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