Fields do not disappear after deactivating or deleting

  • Resolved cjfl

    (@cjfl)


    3 years, 3 months ago

    Hi!
    I needed to remove a previously added checkout field, so I deactivated it. That had no effect. The field was still there on the checkout page. (No cache, private window for testing).
    Then I deleted the whole field: still there.
    Then I deactivated the whole plugin: field still there at checkout!

    Then I used WP-Optimize to clean up my database, in case there was some issue there. Still no effect.

    I ended up tracking down the string of the field in the actual database table via phpMyAdmin, and removed it there. That did the trick.

    Conclusion: there is a problem removing previously added fields from the checkout form.

Viewing 1 replies (of 1 total)
  • Plugin Author themelocation

    (@themelocation)

    3 years, 3 months ago

    Hi,

    are you using another Plugin as well?

    Without more details of the Website, I cant say anything. If you need more help, Pls use our support.

    thanks

Viewing 1 replies (of 1 total)
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