Support » Plugin: Conversational Forms for ChatBot » Field Type: Checkbox – Allow only one option

  • Resolved gasafiliation

    (@gasafiliation)


    Hi, I thank you in advance for your help.

    Currently, when creating an intention, choosing the Checkbox field type and inserting two or more options (option1 and option2, for example), the plugin will allow multiple-choice of these options. If a user selects two or more options in the checkbox, the response field will be filled with something like “option1,option2” and the plugin will not understand the answer.
    How to change the multiple-choice checkbox option to just one choice? Can this be changed with some line of code?

    Current example (multiple choice allowed):

    [x] option1
    [x] option2
    [x] option3
    [x] option4

    Answer: option1,option2,option3,option4
    The chatbot will not understand the answer

    Example of what I need (only one choice allowed):

    [x] option1
        option2
        option3
        option4

    Answer: option1
    The chatbot will understand the answer

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author QuantumCloud

    (@quantumcloud)

    Hi,

    If you want only one choice allowed then you can use select option instead of checkbox. The checkbox field is for choosing multiple options at once but for select option user can only choose one answer.

    Thanks

    Thread Starter gasafiliation

    (@gasafiliation)

    Thanks for the answer. Yes, I know and have already tested the selection option, but unfortunately, the selection option does not call other selection options when not automatically inserting the answer in the user’s response field. For that, I would need the checkbox option, or a radio selection option. When I bought Chatbot Pro on the Codecanyon website, I thought these options would come by default, I had to download an add-on for that and even then the addon is limited and you have to pay to have all of these options. So I’m trying to make use of the plugin in improvisation, but without the radio selection and without paying for the Pro options of the conversation form plugin, unfortunately, the plugin won’t have any use for me.

    Anyway I thank you for your attention

    Plugin Author QuantumCloud

    (@quantumcloud)

    I appreciate your feedback. We will improve the features based on your requests.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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