Support » Theme: Customizr » Field drop down options no longer showing

  • Resolved bizfundi

    (@bizfundi)


    Hi!

    Thanks for an awesome theme.

    Since the last update, the drop down options of a field on our forms of any type are no longer displaying drop down options correctly.

    Instead some empty fields are displayed beneath the field title.

    I can’t figure it out since I have added no new plugins, and it worked perfectly before.

    In an effort to fix this I removed some plugins that I just had installed but was not using, in case there was conflict there, no changes.

    I’ve checked it on android device, desktop firefox, chrome and still the same issue.

    I’ve removed all browser cache and checked for flash and java updates in case that was causing the problem.

    It’s a live site been running stunningly well until now, so now I am stumped.

    Is there any conflict with Ultimate Member plugin on forms fields? It’s been running fine using that plugin until the last update.

    Any assistance to try figure out where the conflict is, or how to fix this to work the way it used to would be highly appreciated.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi there,
    can you share a link to your website?

    Thanks

    Hi Rocco

    I did a conflict test, disabling all themes and plugins and reverting to twenty fifteen, restoring each plugin one by one and testing.

    Turns out the problem has nothing to do with Customizr, its a conflict between two other plugins.

    So I am going to mark this one as resolved.

    Thanks!

    Thanks for the feedback.
    Best regards,
    Rocco

    Most welcome.

    Hi, feedback for anyone having this issue.

    When I installed the newest version of Woo Commerce, Version 3.05 – the issue was no longer there. My drop down options lists are working perfectly.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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