Support » Plugin: WooCommerce PDF Invoices & Packing Slips » Field displayed on the PDF document

  • Resolved pinus81



    I noticed that if the same customer places two different orders with his account with two different information writing two different information in a custom field, both PDFs document are created displayed the last thing written by the user in that field. In order details, the information is saved correctly, but is changed in the customer profile on WordPress and the pdf is created incorrect.
    Should not show the order detail field?

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  • Plugin Author Ewout


    I’m afraid I don’t understand the question. Could you be a bit more specific and perhaps provide screenshots? How did you add the custom field to the invoice exactly?

    Thread Starter pinus81


    Sorry, I have not received notification of your answer.
    I added the field to the nvoice in the PDF Invoices & Packing Slips box of the advanced settings of the plugin Chekout field editor pro (Screenshot 1)

    In the screenshot 2 see that in the invoice the field “Attendee’s Name” is different from what appears in the order details. After placing the order 3538, the same customer made another order by writing in the field “Attendee’s Name” Ivan Smith. After the new order in the user’s detail appears Ivan Smith and the invoice always shows this field also for the first order. I hope that is clear.
    Screenshot 2.

    Plugin Author Ewout


    I see, thank your for the clarification! Because this data is added by the “Checkout Field Editor Pro” plugin, the issue should also be fixed in that plugin, this is not something we can control from our side. I recommend contacting the support for that plugin and send them this information with the screenshots, they should be able to help you!

    good luck!

Viewing 3 replies - 1 through 3 (of 3 total)
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