Can you see the titles of the forms in the Contact Form 7’s management page?
What happens if you deactivate all other plugins and switching to the default theme?
And, can I see the site?
Hello Takayuki Miyoshi,
Deactivating all plugins and switching to Twenty Eleven does not change anything.
I can see the titles, they match the titles in the database. Id’s and othe fields seem to be correct and are show in the settings page in wordpress. So in fact it’s only the post_content field that fails to show.
Is it correct that all text from the fields in the form section, the mail section and the mail2 section is stored in the “post_content” field? How is this spliced up into fields?
Can I send the website link to your gmail address?
Thanks for looking into this!
Britt
OK. Maybe serialized data in the wp_postmeta table got broken somehow. Do you have any idea of the cause?
Form, Mail, Mail2, Messages and Additional Settings data are stored in the wp_postmeta table. Form and Additional Settings are plain text, but Mail, Mail2 and Messages are stored as serialized array values.
I don’t have any idea of the cause.
I can see the data in the wp-postmeta table, it’s there.
Post_id matched the id of the form and there are 5 fields: _form, _mail, _messages, _additional_settings, _mail_2. These fields have content, except for additional settings.
An example of the content of a _mail_2 field:
a:8:{s:6:"active";s:1:"1";s:7:"subject";s:14:"[your-subject]";s:6:"sender";s:28:"Company email <info@company.be>";s:4:"body";s:156:"Bonjour [your-name]
Nous vous remercions pour votre demande. Nous vous contacterons le plus vite possible.
Sincères salutations,
Company name";s:9:"recipient";s:12:"[your-email]";s:18:"additional_headers";s:0:"";s:11:"attachments";s:0:"";s:8:"use_html";s:1:"1";}
a:8:{s:6:"active";s:1:"1";s:7:"subject";s:14:"[your-subject]";s:6:"sender";s:28:"Company email <info@company.be>";s:4:"body";s:156:"Bonjour [your-name]
Nous vous remercions pour votre demande. Nous vous contacterons le plus vite possible.
Sincères salutations,
Company name";s:9:"recipient";s:12:"[your-email]";s:18:"additional_headers";s:0:"";s:11:"attachments";s:0:"";s:8:"use_html";s:1:"1";}
This serialized value seems corrupted. Maybe something (other plugin or theme?) has changed the text directly. Unfortunately, you can’t repair it automatically. You need to make new forms again if you don’t have backup (export file).
Could it be possible that using a hypen (like this: – ) in the name of the contact form would cause the plugin to go crazy?
If I upgrade from wordpress 3.4.1 to 3.4.2 and contact form 7 3.3.1 I manage to recover a part of the data of the forms, but those with a hypen in the title have empty fields.
No. There is no relation between form title and currupted serialized value.
