Title: FFMPEG Issue
Last modified: August 22, 2016

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# FFMPEG Issue

 *  Resolved [RolandLovesOy](https://wordpress.org/support/users/rolandlovesoy/)
 * (@rolandlovesoy)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/ffmpeg-issue/)
 * Hi Kyle,
 * Getting the ‘Error: FFMPEG not found. Verify that FFMPEG is installed at /usr/
   local/bin’ error even though FFMPEG is installed at that location. Here is the
   output from the command you provided in the ‘Ready Me First’ post:
 * [root@DEV-WP-Master ~]# /usr/local/bin/ffmpeg -i /www/wordpress/wp-content/plugins/
   video-embed-thumbnail-generator/images/sample-video-h264.mp4 -vframes 1 -f mjpeg/
   www/wordpress/wp-content/uploads/ffmpeg_exists_test
    ffmpeg version 0.10.15 Copyright(
   c) 2000-2014 the FFmpeg developers built on Aug 30 2014 15:49:19 with gcc 4.4.7
   20120313 (Red Hat 4.4.7-3) configuration: –prefix=/usr –bindir=/usr/bin –datadir
   =/usr/share/ffmpeg –incdir=/usr/include/ffmpeg –libdir=/usr/lib64 –mandir=/usr/
   share/man –arch=x86_64 –extra-cflags=’-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE
   =2 -fexceptions -fstack-protector –param=ssp-buffer-size=4 -m64 -mtune=generic’–
   enable-bzlib –disable-crystalhd –enable-gnutls –enable-libass –enable-libcdio–
   enable-libcelt –enable-libdc1394 –disable-indev=jack –enable-libfreetype –enable-
   libgsm –enable-libmp3lame –enable-openal –enable-libopenjpeg –enable-libpulse–
   enable-librtmp –enable-libschroedinger –enable-libspeex –enable-libtheora –enable-
   libvorbis –enable-libv4l2 –enable-libx264 –enable-libxvid –enable-x11grab –enable-
   avfilter –enable-postproc –enable-pthreads –disable-static –enable-shared –enable-
   gpl –disable-debug –disable-stripping –shlibdir=/usr/lib64 –enable-runtime-cpudetect
   libavutil 51. 35.100 / 51. 35.100 libavcodec 53. 61.100 / 53. 61.100 libavformat
   53. 32.100 / 53. 32.100 libavdevice 53. 4.100 / 53. 4.100 libavfilter 2. 61.100/
   2. 61.100 libswscale 2. 1.100 / 2. 1.100 libswresample 0. 6.100 / 0. 6.100 libpostproc
   52. 0.100 / 52. 0.100 Input #0, mov,mp4,m4a,3gp,3g2,mj2, from ‘/www/wordpress/
   wp-content/plugins/video-embed-thumbnail-generator/images/sample-video-h264.mp4’:
   Metadata: major_brand : isom minor_version : 512 compatible_brands: isomiso2avc1mp41
   encoder : Lavf55.33.100 Duration: 00:00:01.02, start: 0.000000, bitrate: 123 
   kb/s Stream #0:0(eng): Video: h264 (Constrained Baseline) (avc1 / 0x31637661),
   yuv420p, 1920×1080 [SAR 1:1 DAR 16:9], 109 kb/s, 23.98 fps, 23.98 tbr, 11988 
   tbn, 47.95 tbc Metadata: handler_name : VideoHandler Stream #0:1(eng): Audio:
   aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 2 kb/s Metadata: handler_name:
   Incompatible pixel format ‘yuv420p’ for codec ‘mjpeg’, auto-selecting format ‘
   yuvj420p’ [buffer @ 0x804ea0] w:1920 h:1080 pixfmt:yuv420p tb:1/1000000 sar:1/
   1 sws_param: [buffersink @ 0x805600] auto-inserting filter ‘auto-inserted scale
   0’ between the filter ‘src’ and the filter ‘out’ [scale @ 0x80e640] w:1920 h:
   1080 fmt:yuv420p -> w:1920 h:1080 fmt:yuvj420p flags:0x4 Output #0, mjpeg, to‘/
   www/wordpress/wp-content/uploads/ffmpeg_exists_test’: Metadata: major_brand :
   isom minor_version : 512 compatible_brands: isomiso2avc1mp41 encoder : Lavf53.32.100
   Stream #0:0(eng): Video: mjpeg, yuvj420p, 1920×1080 [SAR 1:1 DAR 16:9], q=2-31,
   200 kb/s, 90k tbn, 23.98 tbc Metadata: handler_name : VideoHandler Stream mapping:
   Stream #0:0 -> #0:0 (h264 -> mjpeg) Press [q] to stop, [?] for help frame= 1 
   fps= 0 q=7.9 Lsize= 42kB time=00:00:00.04 bitrate=8210.6kbits/s dup=1 drop=0 
   video:42kB audio:0kB global headers:0kB muxing overhead 0.000000%
 * Any help would be greatly appreciated!
 * Thanks,
 * Jesse
 * [https://wordpress.org/plugins/video-embed-thumbnail-generator/](https://wordpress.org/plugins/video-embed-thumbnail-generator/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/ffmpeg-issue/#post-5760200)
 * What action are you performing that leads to that error message? Are you definitely
   using the most recent version of the plugin? That error message sounds like something
   from an older version. Is it recognizing the presence of FFMPEG in the FFMPEG
   Settings tab of the plugin settings page? Do you get a test output at the bottom
   of it? Is there a specific reason you left out the `.jpg` from the end of the
   test command?
 *  Thread Starter [RolandLovesOy](https://wordpress.org/support/users/rolandlovesoy/)
 * (@rolandlovesoy)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/ffmpeg-issue/#post-5760210)
 * I will answer your questions in order in which they were received:
 * 1. Generate Thumbnail after uploading video via ‘Add Media’ in a post
    2. Yes,
   v 4.4.2 3. I’m getting, where the sample video is supposed to be:
 * > Service Unavailable
   > The server is temporarily unable to service your request. Please try again 
   > later.
   >  Reference #6.ac111cb8.1423255712.13916af3
 * 4. There is no ffmpeg settings tab on the plugin settings page
    5. No, it was
   accidentally missed, but I can re-run the test with that included if it helps.
 * Thanks!
 * Jesse
 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/ffmpeg-issue/#post-5760226)
 * Are you running a multisite WordPress network? That’s the only reason I can think
   of that the FFMPEG Settings tab wouldn’t be on the plugin settings page. There
   should be a network settings page for the plugin. Try modifying the “Path to 
   applications on the server:” setting on that page, then change it back to `/usr/
   local/bin`
 *  Thread Starter [RolandLovesOy](https://wordpress.org/support/users/rolandlovesoy/)
 * (@rolandlovesoy)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/ffmpeg-issue/#post-5760240)
 * That did it, many thanks! I will donate some $$$ for your efforts. 🙂
 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/ffmpeg-issue/#post-5760257)
 * Great! Glad it worked, and thank you very much for the donation. I really appreciate
   the support.

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [ffmpeg](https://wordpress.org/support/topic-tag/ffmpeg/)

 * 5 replies
 * 2 participants
 * Last reply from: [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/ffmpeg-issue/#post-5760257)
 * Status: resolved