Support » Plugin: Easy WP SMTP » Few bugs it seems…

  • Jason Ryan


    Hello –

    I have just set up a client’s website using this plugin and encountered a few weird things.

    1. Client is using Office 365, and upon working with their IT company, we had trouble getting authentication under wraps, apparently this was due to using an alias email address which needs to be set as the “primary” in order for emails to send. (Just in case anyone else runs into this problem). However, during my last “Test Emails” after them getting the configuration correct, I attempted to send a couple “Test Emails” to myself. They were going through successfully but I was not receiving any emails UNTIL I went back to the “SMTP Settings” tab and re-entered the password and clicked “Save” again that the “Test Emails” were then being sent with no problem. Thought that was weird.

    2. I enabled “Debug Log” under “Additional Settings”, ran my “Test Emails” and attempted to view the Debug Log and it just opens to a blank white screen? Shouldn’t it show something, regardless if it was successful or not?

    Thought I should mention.

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