Support » Plugin: WooCommerce » Fetching customers in Woocommerce API throws error

  • Resolved kishanmd


    The API works perfectly for getting orders and products, but when I try to get customer information I get the following error:

    {"errors":[{"code":"woocommerce_api_user_cannot_read_customer","message":"You do not have permission to read this customer"}]}

    I then added the permission to the user (list_users), but that results in the API breaking:

    Status 500 Internal Server Error
    Response does not contain any data.

    This is the response on every API call after I add the list_users permission. When I revoke this, every API call but /customers/ works again.

    Do I need to add more permissions for the user? Or is this a bug in the API?

Viewing 3 replies - 1 through 3 (of 3 total)
  • This is a server side error. Check your server’s PHP log and see if there are more details to the error. Post that here for some assistance.

    Hi Daniel,

    I checked my logs, it appears to have something to do with fetching a user’s avatar:

    [Fri Feb 21 13:41:18 2014] [error] PHP Warning:  DOMDocument::loadHTML(): Empty string supplied as input in /var/www/goudenschaar/goudenschaar/wp-content/plugins/woocommerce/includes/api/class-wc-api-customers.php on line 428
    [Fri Feb 21 13:41:18 2014] [error] PHP Fatal error:  Call to a member function getAttribute() on a non-object in /var/www/goudenschaar/goudenschaar/wp-content/plugins/woocommerce/includes/api/class-wc-api-customers.php on line 430

    Mind you, avatars aren’t being used by me.


    I managed to fix it, the avatar_url was being checked through passing the customer_email to the get_avatar_url function. But I only use billing_email in my system (customer_email doesn’t exist in the db), which is why there’s an empty string passed to the get_avatar_url function.

    I fixed it temporarily by bypassing the get_avatar_url function, and setting the avatar_url key in the array to value ‘null’.

    Thanks for getting back to me, marked as solved.

Viewing 3 replies - 1 through 3 (of 3 total)
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