Hello @gillesken.
Thanks for contacting us.
If you have tried to fetch a new token and that is the error you are getting, then I would recommend you remove your authorization for WP-Lister in the third party app authorizations section within your eBay account directly on eBay.
Then go ahead and fetch another token from WP-Lister and that should fix this.
Kind regards,
John
Hello I have the same problem, I already removed token from ebay, and tried to fetch again, but still get this error.
Error in FetchToken(): EbatNs_ResponseError Object
(
[Ack:protected] => Failure
[Errors:protected] => Array
(
[0] => ErrorType Object
(
[ShortMessage:protected] =>
[LongMessage:protected] =>
[ErrorCode:protected] => 90002
[UserDisplayHint:protected] =>
[SeverityCode:protected] => Error
[ErrorParameters:protected] =>
[ErrorClassification:protected] => SystemError
)
[1] => ErrorType Object
(
[ShortMessage:protected] =>
[LongMessage:protected] => Il codice temporaneo dell'autorizzazione è scaduto; l'utente deve generare un nuovo codice temporaneo per questa applicazione.
[ErrorCode:protected] => 932
[UserDisplayHint:protected] =>
[SeverityCode:protected] => Error
[ErrorParameters:protected] =>
[ErrorClassification:protected] => SystemError
)
)
)
forgot to tell that if I add the account as a “new account” the token fetch works
but doing so, I lose all items sync.
So, why it works as new account, but not working for update it with new token?
Hey @ntcsrls
Sorry to hear about this issue.
We have heard of some users having this problem lately and our developers believe it is a temporary issue on eBay’s end currently.
Can you first try what usually works for other users:
We have to force eBay to generate a brand new token for you. To do that, you will first need to remove your existing third party authorization for WP-Lister on eBay, then renew the token again from WP-Lister.
To remove WP-Lister from your account, log in to your eBay account then go to Account Settings > Site Preferences > Third-party Authorizations. After revoking access to WP-Lister, go back to your WP-Lister account page then follow the on-screen instructions to refresh your token.
If that does not work, please open a new ticket here with our support and include a link to this forum.
Kind regards,
John
