Support » Plugin: UpdraftPlus WordPress Backup Plugin » Fetch DB from S3 fails

  • Resolved Mike Wiegand

    (@mikeg_de)


    Hi,

    when fetching the most recent DB backup form the 20th or 17th (gz) from S3 it works. However, one from the 10th of December fails with the following message:

    Amazon S3: Error: Failed to download FILENAME_0ebdd1424d10-db.gz. Check your permissions and credentials.

    I set WP into debug mode and checked all Nginx logs but nothing was highlighted. Wget of the same file works as expected. S3 permissions I also checked and storage class is the same too (no lifecycle rule nor change in storage classe).

    Does anyone have an idea?

    Best
    Mike

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi Mike,

    Can you double check if the file is still available on your remote storage?
    You can also refresh the backup list by clicking on the “Rescan Remote storage” link.

    Best Wishes,
    Bryle

    Thread Starter Mike Wiegand

    (@mikeg_de)

    Yes, I can confirm it is. Manually uploading it via the upload function worked but did not make the “Restore” function skip that file.

Viewing 2 replies - 1 through 2 (of 2 total)
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