Support » Plugin: WooCommerce Deutsche Post Internetmarke » Fehler bei Rückerstattung

  • Hallo zusammen,

    bei dem Versuch gekaufte Labels Rückerstatten zu lassen, erhalte ich den folgenden Fehler: Fehler bei der Rückerstattung.

    Im Log steht das folgende:

    wp-content/plugins/woo-dp-internetmarke/includes/Logger.php:327
    Exception thrown at: 2020-01-22 07:53
    Message: Unknown user or invalid password
    Code: 0
    Thrown at: /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/connectors/soap/OC4R.php:165
    Trace:
        [0] SoapClient->__soapCall() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/connectors/soap/OC4R.php:165
        [1] WCDPI\Connectors\SOAP\OC4R->authenticateUser() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/services/Shipment.php:346
        [2] WCDPI\Services\Shipment->refundShipment() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/routing/Shipment.php:75
        [3] WCDPI\Routing\Shipment->refundShipment() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/routing/Shipment.php:50
        [4] WCDPI\Routing\Shipment->handle() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/routing/RoutingManager.php:54
        [5] WCDPI\Routing\RoutingManager->start() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/middleware/MiddlewareManager.php:65
        [6] WCDPI\Middleware\MiddlewareManager->start() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/Internetmarke.php:346
        [7] WCDPI\Internetmarke->startMiddleware() | /usr/www/users/user/wp-includes/class-wp-hook.php:286
        [8] WP_Hook->apply_filters() | /usr/www/users/user/wp-includes/plugin.php:208
        [9] apply_filters() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/components/view/Shipments.php:1082
        [10] WCDPI\Components\View\Shipments->refundLabels() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/components/view/Shipments.php:689
        [11] WCDPI\Components\View\Shipments->process_bulk_action() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/components/view/Shipments.php:660
        [12] WCDPI\Components\View\Shipments->prepare_items() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/templates/shipments.php:12
        [13] include_once() | /usr/www/users/user/wp-content/plugins/woo-dp-internetmarke/includes/components/Shipments.php:113
        [14] WCDPI\Components\Shipments->showPage() | /usr/www/users/user/wp-includes/class-wp-hook.php:286
        [15] WP_Hook->apply_filters() | /usr/www/users/user/wp-includes/class-wp-hook.php:310
        [16] WP_Hook->do_action() | /usr/www/users/user/wp-includes/plugin.php:465
        [17] do_action() | /usr/www/users/user/wp-admin/admin.php:253
    

    Ich sollte korrekt eingeloogt sein, da ich die labels nur wenige Minuten vorher gekauft habe. Mit der Bitte um Hilfe 🙂

    Danke VG
    Flo

Viewing 4 replies - 1 through 4 (of 4 total)
  • ping! 🙂

    Plugin Support Drazen Bebic

    (@drazenbebic)

    Hallo @flo269

    Entschuldigen Sie bitte die späte Antwort.

    Haben Sie versucht sich aus dem Plugin mit der Portokasse aus- und wieder einzuloggen?

    Hallo @drazenbebic,

    kein problem 🙂

    Ich habe mich soeben aus der Portokasse (im Plugin) aus und wieder eingeloggt. Danach habe ich nochmal die rückerstattung versucht. Leider erfolglos:

    wp-content/plugins/woo-dp-internetmarke/includes/Logger.php:327
    Exception thrown at: 2020-01-29 08:55
    Message: Unknown user or invalid password
    Code: 0
    Thrown at: /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/connectors/soap/OC4R.php:165
    Trace:
    [0] SoapClient->__soapCall() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/connectors/soap/OC4R.php:165
    [1] WCDPI\Connectors\SOAP\OC4R->authenticateUser() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/services/Shipment.php:346
    [2] WCDPI\Services\Shipment->refundShipment() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/routing/Shipment.php:75
    [3] WCDPI\Routing\Shipment->refundShipment() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/routing/Shipment.php:50
    [4] WCDPI\Routing\Shipment->handle() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/routing/RoutingManager.php:54
    [5] WCDPI\Routing\RoutingManager->start() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/middleware/MiddlewareManager.php:65
    [6] WCDPI\Middleware\MiddlewareManager->start() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/Internetmarke.php:346
    [7] WCDPI\Internetmarke->startMiddleware() | /usr/www/users/wp-includes/class-wp-hook.php:288
    [8] WP_Hook->apply_filters() | /usr/www/users/wp-includes/plugin.php:206
    [9] apply_filters() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/components/view/Shipments.php:1082
    [10] WCDPI\Components\View\Shipments->refundLabels() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/components/view/Shipments.php:689
    [11] WCDPI\Components\View\Shipments->process_bulk_action() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/components/view/Shipments.php:660
    [12] WCDPI\Components\View\Shipments->prepare_items() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/templates/shipments.php:12
    [13] include_once() | /usr/www/users/wp-content/plugins/woo-dp-internetmarke/includes/components/Shipments.php:113
    [14] WCDPI\Components\Shipments->showPage() | /usr/www/users/wp-includes/class-wp-hook.php:288
    [15] WP_Hook->apply_filters() | /usr/www/users/wp-includes/class-wp-hook.php:312
    [16] WP_Hook->do_action() | /usr/www/users/wp-includes/plugin.php:478
    [17] do_action() | /usr/www/users/wp-admin/admin.php:254

    Plugin Support Drazen Bebic

    (@drazenbebic)

    @flo269

    Haben Sie vielleicht ein Test-System wo wir uns das Problem selbst ansehen können? Die Zugangsdaten können Sie an die support@stina-global.com zusenden.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.