Fehler

  • Resolved edmundh

    (@edmundh)


    2 years, 3 months ago

    kann mir jemand helfen

    Fatal error: Uncaught mysqli_sql_exception: Duplicate entry ‘AF’ for key ‘country_2_code’ in /hp/aa/ak/ds/www/bistro/wp-includes/wp-db.php:2056 Stack trace: #0 /hp/aa/ak/ds/www/bistro/wp-includes/wp-db.php(2056): mysqli_query(Object(mysqli), ‘INSERT INTO zx...') #1 /hp/aa/ak/ds/www/bistro/wp-includes/wp-db.php(1945): wpdb->_do_query('INSERT INTOzx…’) #2 /hp/aa/ak/ds/www/bistro/wp-content/plugins/vikrestaurants/libraries/adapter/database/database.php(260): wpdb->query(‘INSERT INTO `zx…’) #3 /hp/aa/ak/ds/www/bistro/wp-content/plugins/vikrestaurants/libraries/update/manager.php(652): JDatabase->execute() #4 /hp/aa/ak/ds/www/bistro/wp-content/plugins/vikrestaurants/libraries/update/manager.php(53): VikRestaurantsUpdateManager::execSqlFile(‘/hp/aa/ak/ds/ww…’) #5 /hp/aa/ak/ds/www/bistro/wp-content/plugins/vikrestaurants/libraries/system/install.php(71): VikRestaurantsUpdateManager::install() #6 /hp/aa/ak/ds/www/bistro/wp-includes/class-wp-hook.php(303): VikRestaurantsInstaller::activate(”) #7 /hp/aa/ak/ds/www/bistro/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array) #8 /hp/aa/ak/ds/www/bistro/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #9 /hp/aa/ak/ds/www/bistro/wp-admin/plugins.php(193): do_action(‘activate_vikres…’) #10 {main} thrown in /hp/aa/ak/ds/www/bistro/wp-includes/wp-db.php on line 2056

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author e4jvikwp

    (@e4jvikwp)

    2 years, 3 months ago

    Hi,

    if you are getting this issue, probably something went wrong during the installation of the program, which failed after creating the database tables.

    Surely this is a really weird issue, that you can only solve by truncating the tables that do not allow records sharing the same key:

    So, you need to open your MySQL panel and launch the following SQL commands:

    TRUNCATE TABLE #__vikappointments_countries
    TRUNCATE TABLE #__vikappointments_config

    Remember to replace #__ with the real prefix used by your database, which should start with “zx”, as we can read from the attached error message.

    Once the tables have been emptied, you should retry to install the program.

    Should the problem persists, we may need to access your website to check what’s causing the failure during the installation of our plugin. For this reason, we kindly ask you to reach us through our website https://vikwp.com/contact-us.

    • This reply was modified 2 years, 3 months ago by e4jvikwp.
    Plugin Author e4jvikwp

    (@e4jvikwp)

    2 years, 3 months ago

    For those who might face the same behavior, the tables mentioned in the previous message were not correct, as they were referring to a different plugin. These are the correct ones:

    TRUNCATE TABLE #__vikrestaurants_countries
    TRUNCATE TABLE #__vikrestaurants_config

    I also have to report that this was not enough to solve the issue reported by @edmundh, because its PHP installation is handling static variables in an unusual way. A manual intervention was need to make it working.

    Thread Starter edmundh

    (@edmundh)

    2 years, 3 months ago

    Hallo
    Können sie mir sagen was sie genau gemacht haben?
    weil ich die Seite neu aufgesetzt habe und das gleiche Problem wieder da ist.
    mein Anbieter sagt es liegt an dem Plugin

    Plugin Author e4jvikwp

    (@e4jvikwp)

    2 years, 3 months ago

    Hello,

    did you try to install VikRestaurants on a different domain? Or did you install it on the same one?

    If you are under the same domain, with the same hosting company, the problem raised during the installation of VikRestaurants must be related to your PHP installation.

    I cannot explain what I did, because I edited several lines of code to make sure that the involved blocks of code were not executed during the installation.

    As we discussed on our private conversation, your PHP installation were handling static methods and variables in an uncommon way. Static variables CANNOT be shared between 2 objects with different class.

    As long as PHP behaves in this way, the program won’t be able to properly work.

    Did your hosting provider check the test file that I left on your website?

    Thread Starter edmundh

    (@edmundh)

    2 years, 3 months ago

    Hallo

    der hosting provider sagt es liegt an dem Plugin
    er währe nicht dafür zuständig

    Plugin Author e4jvikwp

    (@e4jvikwp)

    2 years, 3 months ago

    Hello,

    I noticed that the issue related to the static variables seems to be fixed now. Also VikRestaurants seems to properly work.

    Please, can you confirm it?

Viewing 6 replies - 1 through 6 (of 6 total)
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