Hi,
Please go through the steps mentioned in this documentation page to debug the issue with feed items not importing.
Let me know if you have any queries.
Regards
Thread Starter
Zoee
(@epixmedia)
Hi Chirag, I’ve tried everything in the list and also checked for plugin conflicts, I manually triggered the cron and it deleted all the old feed items but wont fetch new ones, when I press “fetch items” it acts like its doing it but seemingly does nothing.
Can you help? This client currently has no news items on their website.
Cheers!
Hi,
Can you confirm you had permanently deleted ( from the trash ) all the feed items before trying to fetch them again ? If yes, then please share the feed source url with me so that I can check it at my end.
Regards
Thread Starter
Zoee
(@epixmedia)
Thread Starter
Zoee
(@epixmedia)
Can you help? The client current has no feeds on their site and is pressing for a solution…
Hi,
Can you please open a support ticket from here ? We might need the login credentials of the website which cannot be shared here as this is public forum.
Regards
Thread Starter
Zoee
(@epixmedia)
Thanks, have filled in the form!