Support » Plugin: Custom Twitter Feeds (Tweets Widget) » Feeds not showing for specific hashtag

  • At the moment feeds are showing for #Marketing, When I am trying #CreativityMktg and #creativeconsumers, it’s not showing any feeds. Please advice.

    Also, I would like to have more clarification on the point “7 days are available initially” in the plugin settings. Please check the screenshot link,
    https://ibb.co/CMJd3Sj

    Best Regards,
    Raneesh

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey raneeshct,

    It looks like the hashtags that are not showing any tweets haven’t had a tweet within the last 7 days: https://snipboard.io/i31KVU.jpg. Our plugin can only retrieve posts made within the last 7 days for hashtag feeds. This is due to a restriction with Twitter’s API (which we use to get the tweets).

    Our plugin does have a feature to permanently save these tweets, however, so that once a tweet is retrieved, the 7 day limit no longer applies.

    Does that make sense?

    Thread Starter raneeshct

    (@raneeshct)

    Hi,

    Thanks for the response. Can you please provide a better clarification on this point.

    “Our plugin does have a feature to permanently save these tweets, however, so that once a tweet is retrieved, the 7 day limit no longer applies”

    Does this means that once the tweet is retrieved it can show forever in the website irrespective of the 7 day that you have mentioned above. Kindly advice how to do this?

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey raneeshct,

    Yes you are correct. The new tweets are added to a cache rather than replacing the cache.

    This should be the way the plugin works by default. Otherwise you can add this to your hashtag feed shortcode to be sure:

    persistentcache=true

    – Craig

Viewing 3 replies - 1 through 3 (of 3 total)
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