Support » Plugin: SendGrid » Feedback on the Beta Multisite setup

  • Hey SendGrid

    I love you plugin But here are some reasons I am keeping it on version 1.9.4 on a multi-site install.

    I have set a category for each subsite, so in the activity viewer I can see that all the subsites are firing properly.

    So we have in our activity feed:

    Category:
    wp_sendgrid_plugin, store
    wp_sendgrid_plugin, main site

    See screenshot: https://cloudup.com/cRz461Qw4YV

    And we wouldn’t be able to do that with the 1.10.1 multi-site install.

    But if we could categories per subsites on multi-site install I would be interesting in testing it out on our staging server again.

    Cheers

    rd

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author SendGrid INC

    (@team-rs)

    Hello @rdall,

    Thank you for the feedback. It is very useful for us and we’ll definitely take this into consideration for the next versions.

    How would you see these configurations? We have two possible options:
    – configure in Admin Dashboard for each site
    – give access per site and then each sub-site will configure its own options

    Thank you,
    SendGrid

    Hi Send Grid

    I may not be the best to answer this question as our Multi-site is only so we can run six subsites without the added maintenance of six installs.

    However in saying that I would prefer the:

    – configure in Admin Dashboard for each site

    Since we don’t allow users to create subsites and all subsites are administered run by myself or our staff this would work best in our case.

    I’ll see if I can get some more feed back from other multi-site developers.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Plugin Review Team Rep

    I may not be the best to answer this question as our Multi-site is only so we can run six subsites without the added maintenance of six installs.

    Just to repeat what I told Robert privately, your use-case is a really great example of how WordPress is used by myriad people. Since you _do_ use this, and you are on Multisite, highlighting your use is important.

    How would you see these configurations? We have two possible options:
    – configure in Admin Dashboard for each site
    – give access per site and then each sub-site will configure its own options

    There’s a third option:

    – Allow the admin a choice: Network Wide OR Per Site

    The first choice you have there is what we call ‘Network Wide, Customized’ and the second is the ‘traditional’ per-site. If you take a look at Jetpack, you’ll see how they actually allow you to hook up your network sites to Jetpack VIA the network admin! Which (for me) is great 🙂

    So you could have your network admin screen have a set of choices:

    1) Network Managed
    2) Per-Site Managed

    And with a ‘select all’ choice, a Network Admin could select all, change to Network Managed, and carry on. OR they could decide one site is on it’s own.

    It’s a lot of work, though. Welcome to Multisite: Options, Options everywhere!

    Plugin Author SendGrid INC

    (@team-rs)

    Hello,

    Thank you @ipstenu and @rdall. It is very useful for us. We will add some stories in our backlog and announce here when these features will be available.

    Have a nice day,
    SendGrid

    Hello,

    Multisite compatibility should provide:

    When network activated, then all sites on the network should use the same SendGrid account and credentials. However, the Network Super Admin can set an option in the Network dashboard that allows subsite Admins to override the network settings and configure with their own SendGrid account on each subsite.

    When activated site-by-site (not network activated) then each subsite Admin on the multisite network should be able to configure for use with their own SendGrid account.

    This is the most flexible scenario in my opinion

    • This reply was modified 3 years, 9 months ago by SooBahkDo. Reason: typo

    I had already created a support thread about this issue, but I’ll go ahead and comment here as well.

    I think it would be beneficial to support both the configuration of Sendgrid for the ENTIRE multisite network. Meaning that the subsites will not be able to be configured and they all use the settings from the network.

    I would also like to have the option to configure each one separately. This option is most important to me because I host small sites for local businesses on a multisite and each site has its own Sendgrid account because they are entirely separate companies. The latest update causes their emails to be sent out from MY Sendgrid account.

    It doesn’t make sense that a restaurant’s emails be coming from my web designer email address.

    Please fix this, it was working fine on the previous versions.

    It appears that the issue I reported in the thread below may actually be due to plugin modifications moving it toward some kind of new multisite functionality:

    https://wordpress.org/support/topic/wp-plugin-1-10-2-no-longer-displays-menu-item/

    ArkonLabs precisely describes the optimum multisite functionality and I encourage that implementation.

    ArkonLabs, we are still using v 1.9.5 pending resolution of this transition in the plugin’s development

    • This reply was modified 3 years, 9 months ago by SooBahkDo.
    • This reply was modified 3 years, 9 months ago by SooBahkDo.

    ArkonLabs

    I completely agree with you too.

    But we are still using 1.9.5 pending a resolution of this plugins developments as well.

    Plugin Author SendGrid INC

    (@team-rs)

    Hello,

    In some of the future versions we will try to cover all these functionalities. We will keep you posted.

    Thank you again for all the help!

    SendGrid

    Chiming in: our setup is multisite for different language versions of an online store and we want to sent transactional email via SendGrid.

    We’d be happy to enter one set of API credentials in the network admin, to be used on all sites.

    And, for this plugin to be usable, we’d need to be able to set different from names and email addresses per site. This could happen in the network admin or the site admin areas. Network admin would probably be more convenient, but both would work for us.

    FWIW, the Mailjet plugin is network activated and then has a settings page on each site (and no settings on the network admin). I don’t really mind entering the API keys there a few times, since we have max 5-7 sites per network, and I also need to test the setup on each site anyway.

    Plugin Author SendGrid INC

    (@team-rs)

    Hi all,

    Please check the latest version of our plugin. We did some major improvements on multisite side (including the possibility of having SendGrid settings page on every subsite of the network).

    We would love to hear your feedback,
    SendGrid

Viewing 11 replies - 1 through 11 (of 11 total)
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