Title: feedback json 404 error
Last modified: January 13, 2021

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# feedback json 404 error

 *  Resolved [cucocreative](https://wordpress.org/support/users/cucocreative/)
 * (@cucocreative)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/feedback-json-404-error/)
 * When I try to upload a file attachment I just get the spinning ajax arrow and
   the console errors with:
    Failed to load resource: the server responded with 
   a status of 403 () /wp-json/contact-form-7/v1/contact-forms/493/feedback:1
 * WP = 5.6
    CF7 = 5.3.2
 * – If I leave the file field blank it works.
    – It works fine on the staging site
   which is located on another server. Both sites are identical. – I disabled all
   plugins excluding CF7 & ACF Pro and it still didn’t work. – I have tried the 
   solution from here: [https://wordpress.org/support/topic/contact-form-7-wp-json-404-error/](https://wordpress.org/support/topic/contact-form-7-wp-json-404-error/)–
   I have tried the solution from here: [https://wordpress.org/support/topic/contact-form-7-feedback-404/](https://wordpress.org/support/topic/contact-form-7-feedback-404/)–
   rolled back to CF7 5.3.1, 5.3, 5.2.2, and 5.2.1 still didn’t work – tested in
   safari, chrome, firefox, edge in macos – not working – tested in safari on iPhone-
   it’s working
 * The link below is for the LIVE site, all emails will come to me rather than the
   client whilst I’m trying to fix this. The form button is called “request quote”
   and it’s just after the fold.
    -  This topic was modified 5 years, 8 months ago by [cucocreative](https://wordpress.org/support/users/cucocreative/).
    -  This topic was modified 5 years, 8 months ago by [cucocreative](https://wordpress.org/support/users/cucocreative/).
    -  This topic was modified 5 years, 8 months ago by [cucocreative](https://wordpress.org/support/users/cucocreative/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffeedback-json-404-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/feedback-json-404-error/#post-13905337)
 * What other plugins and theme do you use on the site?
 *  Thread Starter [cucocreative](https://wordpress.org/support/users/cucocreative/)
 * (@cucocreative)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/feedback-json-404-error/#post-13906137)
 * This has been working fine until recently. It’s a custom-built theme and as I
   mentioned it works correctly on staging but has now stopped working on the live
   server only when you include a file attachedment.
 * other plugins are:
    ACF Content Analysis for Yoast SEO Advanced Custom Fields
   PRO Disable Flamingo Addressbook Flamingo Font Awesome Heartbeat Control by WP
   Rocket Live Preview for Contact Form 7 Material Design for Contact Form 7 MC4WP:
   Mailchimp for WordPress Really Simple SSL Redirection Safe SVG The Grid WP Maintenance
   Mode Yoast SEO
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/feedback-json-404-error/#post-13906798)
 * Try switching to the default theme and deactivating all plugins excluding Contact
   Form 7, Flamingo, and Yoast SEO.
 * [Why you are advised to deactivate plugins and switch to the default theme.](https://contactform7.com/2019/12/02/why-you-are-advised-to-deactivate-plugins-and-switch-to-the-default-theme/)
 *  Thread Starter [cucocreative](https://wordpress.org/support/users/cucocreative/)
 * (@cucocreative)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/feedback-json-404-error/#post-13906993)
 * It works with the default theme on the live server, but it also works with my
   custom theme on the staging server.
 * Hmmm, weird. Just tried it again on the custom theme and it’s working again.
 * Maybe it was a temporary server issue? Or just need the theme turned off/on? 
   I’m not sure how the theme could create a 404/403 error when tying to find /wp-
   json/contact-form-7/v1/contact-forms/493/feedback?
 * Anyway, hopefully it’s sorted. thanks for your support.
 *  Thread Starter [cucocreative](https://wordpress.org/support/users/cucocreative/)
 * (@cucocreative)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/feedback-json-404-error/#post-13906994)
 * resolved

Viewing 5 replies - 1 through 5 (of 5 total)

 The topic ‘feedback json 404 error’ is closed to new replies.

 * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255)
 * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/)
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 * 5 replies
 * 2 participants
 * Last reply from: [cucocreative](https://wordpress.org/support/users/cucocreative/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/feedback-json-404-error/#post-13906994)
 * Status: resolved