Jetpack by WordPress.com
Feedback forms broken (4 posts)

  1. dionsis
    Posted 3 years ago #

    Hi there

    If someone submited on our site they see a feedback form but the forms give

    The website encountered an error while retrieving http://www.goldenplec.com/ben-howard-every-kingdom-deluxe-edition-and-gift-pack-competition/#contact-form-62676.

    It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.
    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

    It's only been broken since 3.5.1 so something about the new wordpress fixes, breaks Feedbacks.


  2. dionsis
    Posted 3 years ago #

    Just to add, on the admin side of the feedback form, it does create a new entry, but the entry is entirely blank in every field.

  3. Jeremy Herve
    Jetpack Mechanic
    Plugin Contributor

    Posted 3 years ago #

    Could you try to disable W3 Total Cache, and let me know if that helps? You might also want to try to deactivate the other plugins active on this site, one at a time, in order to find out if there is any conflict between Jetpack and another one of your plugins.


  4. dionsis
    Posted 3 years ago #

    I'll have an attempt and report back, I don't particularly want to disable cache if avoidable, so I'll disable some minification first to see if that caused it.

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