Support » Plugin: CoursePress Learning Management System » Feedback disappears after updating course

  • Hi,
    Whenever I update something in my courses, be it allowing retries or any small change, all trainer feedback disappears from assessments. How can I fix this?
    Thanks,
    C

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @charbeltadros

    Hope you’re doing well!

    I could replicate this issue on my end and have reported this to our developers. Thank you for letting us know about it.

    Kind regards,
    Nastia

    Thread Starter charbeltadros

    (@charbeltadros)

    When can I expect a solution?

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hey @charbeltadros,

    Hope you’re well.

    Looks like there is a bug that cannot solve with little code change, so you should wait for the fix with new versions. We can’t give any ETA but it will be solved in one of the next releases.

    Cheers,
    Oguz

    Thread Starter charbeltadros

    (@charbeltadros)

    Any approximate time for the release? Like a week, a month? Such a bug is a really big problem for coursepress because it kinda destroys the whole idea if whenever you draft a course or change something in it, everything gets deleted.

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hey @charbeltadros,

    Hope you’re well.

    Unfortunately, we can’t give approximate time too. We are not publishing one fix per release so there will be a lot of different variables can affect timing. And because of we don’t want to inform you wrongly, we can’t give ETA.

    Cheers,
    Oguz

    Thread Starter charbeltadros

    (@charbeltadros)

    I see, but you do understand that this “fix” is major because, as things stand now, your plugin is more or less broken?

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hey @charbeltadros,

    Hope you’re well.

    I understand this is an important bug and you can be sure we already added a note about that. But timing is not possible in any case. We will provide a fix and publish as soon as possible.

    Cheers,
    Oguz

    Thread Starter charbeltadros

    (@charbeltadros)

    Since you guys have still been unable to resolve the system bug and things are getting quite urgent with me. Can you tell me which version I can rollback to which is stable and doesn’t have that bug?
    Thanks,
    C

    Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hey @charbeltadros,

    Hope you’re well.

    Sorry for the situation here. I will talk about the current status of the bug again.

    For your request; it’s not possible to answer that without testing all versions until found the not have a bug version. But even if we find that version you will end up much more bug and problems. Also, old versions can have security problems too. For these reasons, I can’t recommend you to use the old version.

    Cheers,
    Oguz

Viewing 9 replies - 1 through 9 (of 9 total)
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