Support » Plugin: Woocommerce Google Feed Manager » feed wont save

  • Resolved finnmedia

    (@finnmedia)



    I added plugin however at create stage (Manage your feeds with ease), it wont save. Any idea

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hi @finnmedia,

    I’m not sure if I understand what the issue is. Did you press the “Save & Generate Feed” button or the “Save Feed” button? And after you closed that page, could you find the feed in the feed list or not?

    What version of the plugin are you using?

    Best regards,
    Michel

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @finnmedia,

    What could give me maybe a bit more information about your issue is that you open the Console Tab on your browser and check if you see any error message there when pressing the Save button.

    To open the Browser Console Tab press, depending on your preferred browser: CNTRL+SHFT+J (for Chrome) CNTR+SHFT+K (for Firefox) or F12 (for Explorer). If you work on a Mac: (CMD+OPT+J for Chrome or CMD+OPT+K for Firefox). This should open a Console Tab on your browser.

    After it is open, perform the action that fails, wait about a minute and see of you get any message on the console tab that looks like an error message. Make a screenshot of the Console Tab and send that to me.

    Best regards,
    Michel

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @finnmedia,

    I hope we were successful in helping you resolve your issue with WooCommerce Google Feed Manager! Since we have not heard back from you in the past 2 weeks I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Michel

    lucy_jo

    (@lucy_jo)

    I had this problem, and resolved it by ‘save feed’ first and then ‘save and generate feed’.

Viewing 4 replies - 1 through 4 (of 4 total)
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