• Resolved miked1982

    (@miked1982)


    http://109upullit.com/

    On our site, there’s supposed to be a feed under Find Us On Facebook but I cannot get the feed to show. I used the following shortcode:

    [facebook-page-plugin href=”New109UPullIt”]

    Can you please help me? Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Cameron Jones

    (@cameronjonesweb)

    Hi @miked1982,

    It looks like you may have audience restrictions on your page. Try logging in to Facebook and viewing your site.

    Thanks,
    Cameron

    Thread Starter miked1982

    (@miked1982)

    Cameron,

    I tried and that didn’t fix it. I checked our audience restrictions and we don’t have any set. The box to allow us to set audience restrictions isn’t even checked.

    Plugin Author Cameron Jones

    (@cameronjonesweb)

    Hi @miked1982,

    Hmm okay, would you mind sharing the full URL of your Facebook page?

    Thanks,
    Cameron

    Thread Starter miked1982

    (@miked1982)

    Plugin Author Cameron Jones

    (@cameronjonesweb)

    Hi @miked1982,

    Thanks for that, your plugin settings will be correct then, but I can’t actually view that Facebook page. There’s definitely something in your page settings preventing people from viewing your page. Would you be able to send me a screenshot of your general page settings on Facebook?

    Thanks

    Thread Starter miked1982

    (@miked1982)

    Now I understand what you meant by the restrictions and not seeing it. My browser is logged into FB automatically and so I was always able to see it. I pulled it up in another browser and see what you meant.

    I logged into the account that has admin access and it turns out the country restrictions were set to where US was listed. I removed that and everything works now.

    Thanks for all your help and thanks for the great plugin! I’m looking into getting into plugin development myself so this is a lesson learned. Thanks!

    Plugin Author Cameron Jones

    (@cameronjonesweb)

    No worries, glad it’s working and happy to be of assistance

Viewing 7 replies - 1 through 7 (of 7 total)
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