Hi @miked1982,
It looks like you may have audience restrictions on your page. Try logging in to Facebook and viewing your site.
Thanks,
Cameron
Cameron,
I tried and that didn’t fix it. I checked our audience restrictions and we don’t have any set. The box to allow us to set audience restrictions isn’t even checked.
Hi @miked1982,
Hmm okay, would you mind sharing the full URL of your Facebook page?
Thanks,
Cameron
Hi @miked1982,
Thanks for that, your plugin settings will be correct then, but I can’t actually view that Facebook page. There’s definitely something in your page settings preventing people from viewing your page. Would you be able to send me a screenshot of your general page settings on Facebook?
Thanks
Now I understand what you meant by the restrictions and not seeing it. My browser is logged into FB automatically and so I was always able to see it. I pulled it up in another browser and see what you meant.
I logged into the account that has admin access and it turns out the country restrictions were set to where US was listed. I removed that and everything works now.
Thanks for all your help and thanks for the great plugin! I’m looking into getting into plugin development myself so this is a lesson learned. Thanks!
No worries, glad it’s working and happy to be of assistance