Title: Feed Instagram error
Last modified: June 20, 2018

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# Feed Instagram error

 *  Resolved [masterrocca](https://wordpress.org/support/users/masterrocca/)
 * (@masterrocca)
 * [8 years ago](https://wordpress.org/support/topic/feed-instagram-error/)
 * Hello,
 * i try to connect my instagram account but it doesn’t work.
 * i have this message :
 * “Something went wrong. Please try to reload page. If this repeats please contact
   support at [https://social-streams.com/contact&#8221](https://social-streams.com/contact&#8221);
 * and
 * ” Plugin received next error message from network API for this feed:
 * Feed cache has not been built. Try to manually rebuild cache using three dots
   menu on the left. ”
 * (I purchase this plugin, so i tried to submit a ticket but it doesn’t work to)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Oleksandr](https://wordpress.org/support/users/awesomeoman/)
 * (@awesomeoman)
 * [8 years ago](https://wordpress.org/support/topic/feed-instagram-error/#post-10419631)
 * Hello, please use PHP version 5.5 or above. Also, ask hosting support to enable
   allow_url_fopen in PHP settings for your account.
 *  Thread Starter [masterrocca](https://wordpress.org/support/users/masterrocca/)
 * (@masterrocca)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/feed-instagram-error/#post-10563879)
 * Hello,
 * I can’t use this PHP version and the allow_url_fopen is enable.
 * I have this message :
 * “Plugin received next error message from network API for this feed:
 * Feed cache has not been built. Try to manually rebuild cache using three dots
   menu on the left.”
 * And when i try to rebuild i have this one :
 * “Something went wrong. Please try to reload page. If this repeats please contact
   support at [https://social-streams.com/contact/&#8221](https://social-streams.com/contact/&#8221);
 * I try the plugin “feed them social” and when i try to connect my instagram with
   the same configuration i have no problem ..
 * So how i can fix this ?
 * Thanks
 *  Plugin Support [Oleksandr](https://wordpress.org/support/users/awesomeoman/)
 * (@awesomeoman)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/feed-instagram-error/#post-10566179)
 * Hello, PHP version higher than 5.4 is necessary. Please ask hosting support for
   upgrade.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Feed Instagram error’ is closed to new replies.

 * ![](https://ps.w.org/flow-flow-social-streams/assets/icon-256x256.png?rev=2414430)
 * [Flow-Flow Social Streams](https://wordpress.org/plugins/flow-flow-social-streams/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/flow-flow-social-streams/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/flow-flow-social-streams/)
 * [Active Topics](https://wordpress.org/support/plugin/flow-flow-social-streams/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/flow-flow-social-streams/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/flow-flow-social-streams/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Oleksandr](https://wordpress.org/support/users/awesomeoman/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/feed-instagram-error/#post-10566179)
 * Status: resolved