Support » Plugin: Payment Gateway Based Fees and Discounts for WooCommerce » Fee not disappear after change shipping

  • Resolved Patrik Illy

    (@illycz)


    A have set fee for COD payment. Everything working fine except scenario, where fee is added on checkout page and then I switch to local pickup shipping where COD like payment is not available. Fee is still in table and price is bad.

    Any suggestion?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi Partik,

    Can you please let me know whether you are using any custom code or the plugin which is allowing to remove the payment method based on the shipping method?

    Also, please provide us the necessary steps which I need to follow while setting up for this. This information would help us to replicate the issue on our end.

    Regards,
    Komal Maru

    Exactly the same problem here, it doesn’t work since version 2.4, latest working version is 2.3.3.

    I’m using no custom code, nor plugin, only COD built-in “Enable for shipping methods” option to hide/show the payment method.

    How Marian said: no other plugins, only build in functionality.

    Thanks

    • This reply was modified 6 months, 3 weeks ago by Patrik Illy.

    Hi @mariankadanka, @illycz,

    Can you please share the screenshots of the build in functionality setting of your site?

    This information would help me to replicate the issue on our staging site and debug the issue further.

    Regards,
    Komal Maru

    Shipping zone settings: https://i.imgur.com/HFu3uV5.png

    Hi @mariankadanka,

    Thank you for providing us the screenshots of the settings which are set on your site.

    I have replicated the issue on our staging site where the COD fee is not removed when the shipping method is changed.

    We will work on this issue and I will get back to you with an update.

    Regards,
    Komal Maru

Viewing 7 replies - 1 through 7 (of 7 total)
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