• I am adding a fee to a specific payment gateway and enable taxes on this fee. It then proceeds to add the tax (10% GST) onto the already calculated fee (which is merged from two fees of 1.75% and 0.30c).
    How can I enable the tax on this fee (so that is shows on final invoice) but have it calculated as being inclusive in total fee charged.
    eg
    $100 item
    Fee is $2.05 ($1.75+0.30c)
    Tax is then added on resulting in:
    Fee = $2.26(includes $0.21 Tax)
    I need it to be:
    Fee = $2.05(includes $0.19 Tax)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @dantianhealth,

    Thank you for explaining in detail.

    Regarding the query, can you please try by keeping the tax option to “Inclusive of tax” and check whether it meets your requirement or not. Here is the screenshot for your reference: https://prnt.sc/qq66h6

    Please let us know how it goes.

    Regards,
    Kenil Shah

    Hi,
    Thanks for getting back to me. That is how I already have things setup.
    The issue with the way things are currently working is that by adding the tax, I am actually charging the customer more than the fee, which is against regulations and dishonest.
    What can I do to remedy this?
    Thanks

    Jason Chong

    (@dantianhealth)

    Hi, did you have any solution to this?
    Thanks

    Plugin Support kenil802

    (@kenil802)

    Hi @dantianhealth,

    Sorry for the delay in response.

    We will check the calculations based on what you have provided and I will get back to you with an update on this soon.

    Regards,
    Kenil Shah

    Thanks, I appreciate it

Viewing 5 replies - 1 through 5 (of 5 total)
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